Store Operations Director - Elevating Service & Sales

Bloomingdale's; New York (NY); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

401k

Medical/Vision/Dental/Life/Disability

PTO & Holidays

Store employee discounts

Job summary

Bloomingdale’s in New York City seeks a Director of Operations to lead store performance, revenue generation, and EBIT through collaboration with corporate, trade area, and store leadership. You will build a high-performing team and ensure best practices across operations, service, and inventory management.

The role requires strong leadership, strategic thinking, and a proven ability to drive sales, control expenses, and enhance the customer experience in a fast-paced, luxury retail environment.

Qualifications

• High School Diploma or equivalent required.
• No Experience Required.
• Experience leading and developing a store leadership team.
• Strong ability to drive sales, manage expenses and improve EBIT.

Responsibilities

• Develop the People and the Team, cultivating a best-in-class store leadership group.
• Drive store engagement and maintain a diverse, inclusive workplace.
• Build omni-channel competency to ensure an easy, fashionable, personal, and fun shopping experience.
• Deliver financial results by maximizing sales opportunities and controlling costs.

Skills

Leadership

People development

Team building

Diversity & inclusion

Store operations

Customer service

Budget & EBIT management

Education

High School Diploma or equivalent

Job description

Bloomingdale’s in New York City seeks a Director of Operations to lead store performance, revenue generation, and EBIT through collaboration with corporate, trade area, and store leadership. You will build a high-performing team and ensure best practices across operations, service, and inventory management.

The role requires strong leadership, strategic thinking, and a proven ability to drive sales, control expenses, and enhance the customer experience in a fast-paced, luxury retail environment.