Senior Store Manager

Odd Muse; New York (NY); On-site; USD 69,000 - 114,000; Full time

Job summary

A leading luxury retail company in New York seeks a Store Manager to enhance the in-store experience and drive sales. The ideal candidate will have a strong background in luxury retail, personal shopping, and event management, combined with excellent leadership skills. This role offers the opportunity to shape the brand's presence in a competitive market.

Qualifications

• 5+ years experience in luxury or premium retail.
• Strong background in event execution, personal shopping, and bridal styling.
• Creative thinker with a commercial mindset.

Responsibilities

• Exceed sales targets and grow customer base.
• Lead personal shopping and bridal styling.
• Manage store operations and maintain performance reporting.

Skills

Leadership

Sales

Event Execution

Personal Shopping

Bridal Styling

Communication

Job description

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Role Overview:

As Store Manager, you will be the face of Odd Muse in New York. Your mission: elevate the in-store experience, build a high-performing team, drive sales, and transform our location into the number one luxury retail and bridal destination in the city. With a strong focus on personal shopping, bridal styling, exclusive events, and community engagement, you’ll play a pivotal role in shaping how customers experience the Odd Muse brand in the U.S. market.

Key Responsibilities:

Sales & Brand Growth:

• Consistently exceed sales targets, conversion goals, and KPIs with a proactive, customer-first approach.
• Develop a results-driven clienteling strategy to grow our loyal customer base and high-spend clientele.
• Maximize every touchpoint—bridal appointments, personal shopping, and VIP experiences—to drive revenue and elevate perception.

Luxury Experience & Personal Styling:

• Curate a seamless, elevated in-store journey that reflects Odd Muse’s luxury ethos.
• Lead all personal shopping and bridal styling appointments with a sharp editorial eye and keen sense of service.
• Cultivate long-term relationships with brides, stylists, influencers, and industry insiders.

Event Leadership & Brand Building:

• Conceptualize, plan, and host branded events, private fittings, launch parties, influencer previews, and bridal showcases.
• Collaborate with HQ and marketing to make the New York store a buzz-worthy destination featured in local and international fashion circles.
• Position the store as a key experiential space where fashion, community, and culture converge.
• Build, manage, and inspire a best-in-class retail team aligned with the Odd Muse voice and values.
• Deliver clear goals, hands-on coaching, and regular feedback to cultivate a culture of excellence.
• Lead by example—on the floor, with clients, and in moments of high volume or VIP service.

Store Operations:

• Ensure all operational standards are met, including inventory, stock flow, VM, and store presentation.
• Maintain daily, weekly, and monthly reporting to track performance and share insights with HQ.
• Partner closely with logistics, marketing, and merchandising teams to ensure store agility and efficiency.

What We're Looking For:

• 5+ years of experience in luxury or premium retail, including leadership roles.
• Strong background in event execution, personal shopping, and bridal styling.
• Proven ability to scale store revenue, grow a client base, and lead a sales-focused team.
• Creative thinker with a commercial mindset and a pulse on New York’s fashion and bridal scene.
• Exceptionally polished, with strong communication and styling skills.
• Passionate about making an impact and building something iconic.
  

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail Apparel and Fashion

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