Senior Store Leader - Growth, Culture & Customer Experience

Carter's Inc.; Chesterfield (MO); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

30% employee discount on Carter’s/ Osh

Paid time off

Parental leave

Adoption assistance

Charitable matching gifts

Job summary

Carter’s Inc. is seeking a Store Manager in Chesterfield, MO to lead a team and serve as the first face of the brand for families on their parenting journey. You’ll coach teams, build product knowledge, and own store performance from merchandising to payroll.

Emphasizing inclusive leadership and customer delight, you’ll foster a supportive environment that grows careers and sales. You’ll oversee daily operations, coach leaders, and ensure a seamless omnichannel experience with strong emphasis on

Qualifications

• Minimum of 3 years of retail or related management experience leading direct reports.
• High school diploma or GED.
• Ability to lift 40 pounds and stand for extended periods.
• Flexible availability including days, nights, weekends, and holidays.

Responsibilities

• Build a high-performing store team by recruiting, coaching, and developing staff.
• Foster a welcoming, inclusive, and customer-focused environment.
• Grow leaders through direction, delegation, and development.
• Lead the Leader on Duty program to deliver exceptional customer service.
• Welcome customers and provide expert guidance on product styles and benefits.
• Drive customer loyalty through effective use of loyalty programs.

Skills

Leadership

Communication

Problem solving

Technology proficiency

Retail management

Stamina

Availability

Education

High school diploma or GED

Job description

Carter’s Inc. is seeking a Store Manager in Chesterfield, MO to lead a team and serve as the first face of the brand for families on their parenting journey. You’ll coach teams, build product knowledge, and own store performance from merchandising to payroll.

Emphasizing inclusive leadership and customer delight, you’ll foster a supportive environment that grows careers and sales. You’ll oversee daily operations, coach leaders, and ensure a seamless omnichannel experience with strong emphasis on