Senior Stewardship & Donor Relations Manager

University of Pennsylvania; United (PA); On-site; USD 56,000 - 70,000; Full time

Benefits offered by this job

Health benefits

Tuition benefits

Retirement plans

Time off

Long-term care insurance

Wellness resources

Professional development

University resources

Discounts and services

Flexible work hours

Home ownership assistance

Adoption assistance

Job summary

University of Pennsylvania's Penn Engineering Development and Alumni Relations seeks an Assistant Director of Stewardship to execute a comprehensive donor relations program and produce high-quality communications for donors, alumni, and leadership.

You will manage gift acknowledgments, stewardship reporting, and digital communications, translating engineering priorities into compelling content while coordinating events and special projects with colleagues across Penn’s Development and Alumni

Qualifications

• Bachelor's degree and 2–3 years of progressively responsible experience in stewardship, donor relations, development communications, alumni relations, advancement, event management, marketing communications, or related field.
• Exceptional writing, editing, proofreading, interviewing, and research skills for translating complex information into engaging donor communications.
• Strong project management and organizational skills with the ability to manage multiple priorities and deadlines.
• Ability to work independently, take ownership of projects, and collaborate with senior leaders, fundraisers, faculty, staff, students, and donors.
• Willingness to support a broad range of initiatives, including events and special projects, with occasional evenings/weekends.
• Proficiency with Microsoft 365 and experience with databases, email platforms, event systems, and digital content tools; ability to learn new technology.

Responsibilities

• Gift acknowledgments and donor correspondence across an assigned portfolio, drafting, editing, proofreading, and tracking communications.
• Stewardship reporting and donor impact materials for endowed and current-use funds, including scholarships and fellowships.
• Program support for Development and Alumni Relations initiatives, including stewardship and alumni events, special projects, and engagement activities.
• Develop donor-facing and leadership communications, including proposals, briefs, remarks, and post-event materials.
• Create digital content and manage communications using Salesforce Marketing Cloud and related platforms; support event registration and performance reporting.
• Maintain accurate records in Compass/Salesforce; document procedures and develop templates, dashboards, and workflows.

Skills

Strong writing

Editing

Project management

Independent work

Stakeholder collaboration

Microsoft 365

CRM databases

Email marketing platforms

Digital content tools

Education

Bachelor's degree

Tools

Salesforce Marketing Cloud

CRM databases

Event management systems

Digital content tools

Job description

University of Pennsylvania's Penn Engineering Development and Alumni Relations seeks an Assistant Director of Stewardship to execute a comprehensive donor relations program and produce high-quality communications for donors, alumni, and leadership.

You will manage gift acknowledgments, stewardship reporting, and digital communications, translating engineering priorities into compelling content while coordinating events and special projects with colleagues across Penn’s Development and Alumni