Senior Staff SRE — Reliability & Scale

Prosum (United States); Scottsdale (AZ); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Hybrid work option

Job summary

Prosum (United States) is seeking a Staff Site Reliability Engineer in Scottsdale, AZ to lead reliability initiatives for distributed production systems. The role emphasizes observability, automation, and cross-team collaboration to improve service health and resilience.

You will shape SLIs/SLOs, drive CI/CD and IaC improvements, and lead incident response while mentoring engineers. Hybrid work and US work authorization are required.

Qualifications

• 8+ years of professional experience in SRE or related fields.
• Experience with AWS or other cloud providers.
• Experience designing, supporting, and improving highly available and scalable production environments.
• Strong Linux/Unix networking and systems knowledge.
• Experience with monitoring, observability, incident management, and production reliability.
• Bachelor's degree or equivalent in a technical field.
• Excellent communication, leadership, and collaboration skills.

Responsibilities

• Provide technical leadership in SRE, infrastructure reliability, and production operations across multiple teams.
• Apply software engineering, automation, and DevOps practices to improve deployment, testing, monitoring, and recovery.
• Design and improve SLIs, SLOs, SLAs, error budgets, and service health metrics.
• Develop observability solutions with monitoring, logging, tracing, metrics, and dashboards.
• Drive CI/CD, IaC, deployment automation, and configuration management improvements.
• Identify and resolve systemic production issues and performance bottlenecks.
• Translate operational findings into architecture and tooling improvements.
• Lead incident management activities, including RCA and blameless post-incident reviews.

Skills

SRE

Software engineering

Cloud infrastructure

Automation

CI/CD

Observability

Incident management

Linux/Unix

Education

Bachelor's degree (CS/related)

Tools

Kubernetes

Docker

Terraform

IaC tools

Job description

Prosum (United States) is seeking a Staff Site Reliability Engineer in Scottsdale, AZ to lead reliability initiatives for distributed production systems. The role emphasizes observability, automation, and cross-team collaboration to improve service health and resilience.

You will shape SLIs/SLOs, drive CI/CD and IaC improvements, and lead incident response while mentoring engineers. Hybrid work and US work authorization are required.