Senior Staff SRE Lead — Scale Reliability & Equity

Ladders; San Mateo (CA); On-site; USD 220,000 - 330,000; Full time

Benefits offered by this job

Bonus structure

Equity options

Full-time employee benefits package

Temporary employee benefits after 60 n

Job summary

Ladders is seeking a Sr. Staff Lead Site Reliability Engineer in San Mateo, CA to define and drive reliability strategy for critical production services.

You will improve observability, incident response, and operational excellence while partnering with engineering teams to reduce failures and build reliability into design from the start. The role emphasizes automation, tooling, and reducing manual effort to stabilize complex environments across platforms.

Qualifications

• 7+ years in SRE, software, or infrastructure engineering.
• Proven track record in reliability of production services.
• Experience with SLI/SLOs, monitoring, and incident response.
• Familiarity with AWS or other major cloud platforms.
• Proficient in infrastructure-as-code and automation tools.
• Proficient in Python, Go, or similar for operational tooling.
• Strong troubleshooting skills across applications and networks.

Responsibilities

• Define and implement service reliability metrics
• Enhance monitoring and logging frameworks
• Lead response efforts during complex incidents
• Eliminate recurring failures through engineering collaboration
• Boost system resilience with automation and testing
• Develop tools to minimize manual operational tasks
• Integrate reliability into product and platform designs

Skills

SRE experience

Production services reliability

SLIs/SLOs/monitoring

AWS

Infrastructure-as-code

Python/Go tooling

Troubleshooting

Job description

Ladders is seeking a Sr. Staff Lead Site Reliability Engineer in San Mateo, CA to define and drive reliability strategy for critical production services.

You will improve observability, incident response, and operational excellence while partnering with engineering teams to reduce failures and build reliability into design from the start. The role emphasizes automation, tooling, and reducing manual effort to stabilize complex environments across platforms.