Senior Staff SDET, Customer Engineering

Hims And Hers; United States; Remote; USD 150,000 - 190,000; Full time

Job summary

Hims & Hers is seeking a Senior Staff SDET to own quality architecture and engineering strategy for our critical systems. You will lead how we apply AI across our testing and release pipeline, building frameworks and agent-driven workflows that other engineers rely on.

This hands-on, senior technical leadership role requires deep coding involvement and a vision for trustworthy AI in software delivery, with impact across multiple teams in a fast-growing health tech company.

Qualifications

• Own quality architecture and testing strategy across critical systems.
• Apply AI, LLMs, and agents to generate tests and triage failures.
• Lead hands-on, senior technical initiatives across teams.

Responsibilities

• Design and implement AI-native quality platforms and workflows.
• Define 'safe to ship' criteria and measurement pipelines.
• Mentor engineers and SDETs, guiding release decisions.

Skills

AI-driven testing

Quality architecture

Leadership

SDET practices

Tools

LLM tooling

CI/CD tooling

Job description

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals .

About the Role

The best SDETs in the industry are no longer measured by how many tests they write. They're measured by the systems they build that decide whether software is safe to ship — and, increasingly, by how well they wield AI to do it. That's the role we're hiring for. We're looking for a Senior Staff SDET to own quality architecture and engineering strategy for our most critical systems, and to lead how we apply AI across our entire testing and release pipeline. You'll build the frameworks, platforms, and agent-driven workflows that the rest of engineering depends on, define what "safe to ship" means here, and stay deep in the code while doing it. This is a genuinely hands-on senior technical leadership role with impact that spans many teams. If you want to build AI-native quality systems rather than bolt AI tools onto a legacy suite, this is that job.

Why This Role Is Different

AI is the core of the work. You'll own how we use LLMs and agents for test generation, failure triage, self-healing, and release decisioning — and you'll set the guardrails that keep it trustworthy. You