Senior Staff Engineer - Remote: Architecture Leader in Go

Job4Travelers; Seattle (WA); Remote; USD 200,000 - 240,000; Full time

Benefits offered by this job

Remote work stipend

Wellness stipend

Equity grant

Professional development budget

Parental leave and PTO

Job summary

Customer.io is seeking a Staff Engineer to set the technical direction for our high-scale messaging systems. This remote Americas role involves guiding architecture, mentoring engineers, and ensuring reliable, scalable services while leveraging AI-assisted workflows.

You will join a distributed team with on-call duties and opportunities to influence engineering standards, processes, and growth. Competitive salary, bonus, and equity accompany the role.

Qualifications

• 10+ years building scalable, distributed systems in Go or similar statically typed languages.
• Experience mentoring engineers and designing production-ready architectures.
• Strong observability, recovery, and tradeoffs focus for throughput and reliability.

Responsibilities

• Shape the technical direction of distributed messaging systems in Go and set high-level architectural calls.
• Drive cross-team decisions and communicate tradeoffs to leadership.
• Raise the department's bar by setting quality standards and creating reusable frameworks and docs.
• Participate in an on-call rotation to support system reliability.
• Interview and calibrate against the career ladder with evidence-based assessments.
• Use AI agents to scope work, write prompts, and verify outputs across files.

Skills

Go

Distributed systems

Mentorship

Observability

Tools

AWS

GCP

MySQL

React

Ember

Job description

Customer.io is seeking a Staff Engineer to set the technical direction for our high-scale messaging systems. This remote Americas role involves guiding architecture, mentoring engineers, and ensuring reliable, scalable services while leveraging AI-assisted workflows.

You will join a distributed team with on-call duties and opportunities to influence engineering standards, processes, and growth. Competitive salary, bonus, and equity accompany the role.