Senior SRE - Retail & Marcom Engineering

Apple, Inc.; Austin (TX); On-site; USD 140,000 - 210,000; Full time

Job summary

Apple's IS&T Retail and Marcom Engineering team is seeking a Sr Site Reliability Engineer to own highly available systems powering www.apple.com experiences. You will drive reliability across infrastructure, storage, and cloud platforms, and mentor engineers to raise the bar for engineering rigor.

You'll collaborate with cross-functional teams to embed reliability requirements into development, design and postmortems for critical incidents, and continuously evolve automation and IaC

Qualifications

• 5 years of hands‑on experience as a systems, storage, or cloud engineer, including technical ownership of production systems at scale.
• Knowledge of Linux (OEL, RHEL, CentOS) utilities and internals.
• Expertise in version control (Git) and automated build/test systems (Jenkins, Vagrant).
• Expertise in Kubernetes platform experience, on‑premise or cloud.
• Experience with at least one major cloud infrastructure platform, including architecture‑level decisions.
• Hands on experience with storage platforms (NetApp, Isilon, object storage) at scale.
• Hands on experience in configuration management (Puppet, Ansible).
• Hands‑on experience with enterprise‑grade x86‑based hardware platforms.
• Automation skills in Python or Go.
• Knowledge of basic networking, internet, and web technologies including IPv4/IPv6, DNS, HTTP, HTML, CSS, JS etc. and hands on experience debugging web applications at the network/protocol level.

Responsibilities

• Independently architect and own highly available, resilient systems across infrastructure, storage, and cloud platforms.
• Set technical direction for reliability engineering practices across the team — on-call strategy, incident response, process, and service-level objectives.
• Drive capacity and scalability planning proactively — load testing and forecasting, not just reactive dashboard-watching.
• Own major incident response and postmortems for critical production systems, driving root-cause fixes rather than one-off patches.
• Design and evolve infrastructure-as-code and automation standards used across the team.
• Administer and scale critical database and storage systems at production scale.
• Mentor engineers, review designs, and raise the technical rigor bar across the team.
• Partner with engineering, product, and other cross-functional teams to embed reliability, scalability, and observability requirements into the development lifecycle.
• Evaluate and introduce new tools and platforms to improve reliability and team velocity.

Skills

Linux knowledge

Kubernetes

Automation (Python/Go)

Networking basics

Tools

Git

Jenkins

Vagrant

Puppet

Ansible

NetApp

Isilon

AWS

AliCloud

Job description

Apple's IS&T Retail and Marcom Engineering team is seeking a Sr Site Reliability Engineer to own highly available systems powering www.apple.com experiences. You will drive reliability across infrastructure, storage, and cloud platforms, and mentor engineers to raise the bar for engineering rigor.

You'll collaborate with cross-functional teams to embed reliability requirements into development, design and postmortems for critical incidents, and continuously evolve automation and IaC