Senior SRE – Remote Platform Reliability Lead

Precisely International Jobs; United States; Remote; USD 140,000 - 190,000; Full time

Job summary

Precisely is seeking a Senior Site Reliability Engineer to enhance reliability, performance, and scalability across CCX, RCX, and HMS. You will bridge software engineering and operations, building automation, observability tooling, and reliability standards to ensure platform availability.

The role involves mentoring engineers, leading complex reliability work, and contributing to release triage and incident response across AWS and on‑prem environments.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent practical experience.
• 5+ years of systems or infrastructure engineering in an enterprise production environment.
• High-level competency in one or more infrastructure domains (cloud, IaC, observability).
• Proficient with Linux (RHEL/Oracle) across on‑prem and cloud environments.
• Terraform and Ansible proficiency; experience with AWS workloads.
• Scripting in Python or Bash for automation.
• Strong monitoring and alerting design experience (Datadog preferred).
• Understanding of TCP/IP, DNS, load balancing, and distributed systems.
• CI/CD design and deployment automation experience.
• Ability to define SLOs and lead ORRs; cross‑functional collaboration.
• Willingness to participate in on-call rotations.

Responsibilities

• Define and maintain reliability standards across CCX, RCX, and HMS (SLOs, SLIs, error budgets).
• Set standards for alerting, logging, and tracing; partner with engineering to meet them.
• Act as platform expert across on‑prem, private cloud, and AWS environments.
• Build and maintain IaC, deployment automation, monitoring, alerting, and observability tooling.
• Embed reliability and operability considerations into service design and delivery.
• Lead ORRs and validate production readiness and disaster recovery.
• Contribute to release triage, deployment coordination, and change reviews.
• Lead incident response, incident commander when needed, and communicate status clearly.
• Write root cause analyses and preventive automation to reduce toil and MTTR.
• Maintain runbooks, reliability backlogs, and knowledge resources.

Skills

5+ years experience

SRE fundamentals

Linux proficiency

Terraform

Ansible

Datadog

Python/Bash scripting

CI/CD

Networking basics

Incident management

Education

Bachelor's degree in CS/IS/Engineering

Tools

Terraform

Ansible

Datadog

AWS (EC2, ECS, S3, VPC, IAM, CloudWatch)

Job description

Precisely is seeking a Senior Site Reliability Engineer to enhance reliability, performance, and scalability across CCX, RCX, and HMS. You will bridge software engineering and operations, building automation, observability tooling, and reliability standards to ensure platform availability.

The role involves mentoring engineers, leading complex reliability work, and contributing to release triage and incident response across AWS and on‑prem environments.