Senior SRE — Remote LATAM | Cloud, CI/CD & Observability

encora10; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

encora10 is seeking a Senior Site Reliability Engineer to own reliability and operational improvements for enterprise SaaS production environments. This remote role covers Costa Rica, Peru, Colombia, or Bolivia and includes a bi-weekly on-call rotation.

You will build and maintain cloud infrastructure, delivery pipelines, and observability, while working with software teams to prepare releases and respond to incidents.

Qualifications

• Experience in SRE, DevOps, cloud operations, platform or systems engineering.
• Experience supporting enterprise SaaS production environments.
• Hands-on AWS experience with EC2, VPC, IAM, RDS, ECS, and S3.
• IaC with Terraform and CI/CD using GitHub Actions, Jenkins, GitLab CI/CD, or similar.
• Experience with Docker, Kubernetes, and observability with Datadog.
• Python and/or Bash scripting; strong on-call and troubleshooting; excellent English.

Responsibilities

• Monitor production systems and respond during on-call coverage.
• Investigate root causes and implement durable fixes.
• Provision and manage AWS infrastructure (EC2, VPC, IAM, RDS, ECS, S3).
• Design and maintain CI/CD pipelines and deployment automation.
• Enhance monitoring and observability with Datadog and related tools.
• Coordinate with engineering teams on readiness, deployments, and reliability.

Skills

SRE/DevOps

Cloud operations

English communication

Production troubleshooting

Tools

Terraform

AWS

GitHub Actions

Jenkins

GitLab CI/CD

Docker

Kubernetes

Datadog

Python

Bash scripting

Job description

encora10 is seeking a Senior Site Reliability Engineer to own reliability and operational improvements for enterprise SaaS production environments. This remote role covers Costa Rica, Peru, Colombia, or Bolivia and includes a bi-weekly on-call rotation.

You will build and maintain cloud infrastructure, delivery pipelines, and observability, while working with software teams to prepare releases and respond to incidents.