Senior SRE - Real-Time Batch Platform Reliability (Remote)

BIP US; Chicago (IL); Hybrid; USD 130,000 - 190,000; Full time

Benefits offered by this job

Medical insurance

Discretionary bonus

Remote/hybrid work environment

Job summary

BIP US is seeking an experienced operations-focused engineer to own the real-time reliability, observability, and stability of the SFRC batch platform. This role acts as the first line of defense for platform services, combining monitoring, incident response, root cause analysis, and automation to ensure critical risk and regulatory reporting processes run on time.

You will drive continuous service improvement, reduce manual support, and champion SRE/DevOps best practices across teams, with a

Qualifications

• 7+ years’ experience supporting production batch-processing environments.
• Experience with scheduling/orchestration platforms such as Quartz, AutoSys, Control-M, or equivalent tools.
• Experience with monitoring and logging tools such as Splunk, AppDynamics, Grafana, Bob Monitor, or equivalent platforms.
• Experience with automation and scripting tools such as Python, Shell, and Ansible.
• Strong incident management and operational support experience.
• Ability to work effectively during critical reporting windows.
• Strong communication and stakeholder-management skills.
• Ability to analyze issues and coordinate resolutions across multiple teams.

Responsibilities

• Own real-time operational visibility of the SFRC batch platform, ensuring that critical business processes execute reliably and within agreed SLAs.
• Monitor batch health, workflow orchestration, infrastructure dependencies, application performance, and data-processing pipelines across the end-to-end service landscape.
• Understand the business context to proactively identify performance degradation, bottlenecks, capacity constraints, and failure patterns before they impact downstream consumers.
• Perform first-line operational triage, log analysis, and root cause investigations using observability and monitoring platforms.
• Coordinate technical recovery activities during incidents, including reruns, restarts, failover procedures, and troubleshooting across applications, infrastructure, and data domains.
• Analyse operational metrics, trends, and recurring issues to identify opportunities for automation, optimization, and stability improvements.
• Champion SRE and DevOps best practices, including automation, observability, continuous improvement, and operational excellence.

Skills

Incident management

SRE/DevOps

Observability

Stakeholder management

Communication

Tools

Quartz

AutoSys

Control-M

Splunk

AppDynamics

Grafana

Python

Shell

Ansible

Job description

BIP US is seeking an experienced operations-focused engineer to own the real-time reliability, observability, and stability of the SFRC batch platform. This role acts as the first line of defense for platform services, combining monitoring, incident response, root cause analysis, and automation to ensure critical risk and regulatory reporting processes run on time.

You will drive continuous service improvement, reduce manual support, and champion SRE/DevOps best practices across teams, with a