Senior SRE & Observability Leader | Automation & SLOs

Amtrak; Northern (KY); Hybrid; USD 136.000 - 176.000; Vollzeit

Benefits dieser Stelle

Health benefits

401K with employer match

Paid time off

Zusammenfassung

Amtrak is hiring a Senior Manager for SRE/Observability to lead a high-performing team, embedding reliability and cost‑effective practices across critical platforms. You will partner with engineering, product, architecture, and operations to translate reliability into measurable business outcomes.

The role emphasizes automation, toil reduction, and governance of SLIs/SLOs with a focus on security, compliance, and scalable operations across multi-cloud environments.

Qualifikationen

• Bachelor’s degree or equivalent plus 9+ years in relevant field.
• Proven track record leading Observability/SRE teams and driving reliability.
• Experience with enterprise-scale incident management and cost controls.

Aufgaben

• Build and lead a diverse SRE/Observability team; set goals and develop talent.
• Standardize observability across logs, metrics, traces, and dashboards.
• Drive automation and reduce toil with IaC and self-service platforms.
• Govern SLIs/SLOs, incident response, and post-incident reviews.
• Collaborate with product, architecture, and operations to align roadmaps.

Kenntnisse

Team leadership

Observability

SRE/DevOps

Incident management

Cloud (AWS)

IaC (Terraform)

CI/CD (Jenkins/Github Actions)

Dynatrace experience

Cost optimization

Automation

Ausbildung

Bachelor’s Degree or equivalent

4+ years leadership experience

Tools

Dynatrace

Terraform

Kubernetes

CI/CD tools

Jobbeschreibung

Amtrak is hiring a Senior Manager for SRE/Observability to lead a high-performing team, embedding reliability and cost‑effective practices across critical platforms. You will partner with engineering, product, architecture, and operations to translate reliability into measurable business outcomes.

The role emphasizes automation, toil reduction, and governance of SLIs/SLOs with a focus on security, compliance, and scalable operations across multi-cloud environments.