Senior SRE, Observability & Cloud Reliability

Palo Alto Networks, Inc.; Santa Clara, Northern (CA, KY); Hybrid; USD 151,000 - 244,000; Full time

Job summary

Palo Alto Networks is seeking a Senior Staff SRE for the Cortex Observability team to design, operate and scale a large GCP-based observability platform. You’ll implement monitoring, tracing, and logging at scale and partner with engineering to improve reliability and performance across services.

Your responsibilities include incident management, automation of remediation and alerts, follow-the-sun coverage, and staying current with cloud-native tooling to drive reliability.

Qualifications

• DevOps/SRE Expertise: 5+ years
• Observability Tools: Prometheus, Grafana, OpenTelemetry
• Incident and Alerts Management: Pagerduty, Prometheus Alert Manager
• Cloud Proficiency: GCP or AWS
• Kubernetes and Docker: container orchestration
• Scripting and Automation: Python and Linux shell; Ansible and Terraform

Responsibilities

• Cloud expertise to optimize infrastructure on GCP.
• Improve monitoring, alerts, and metrics across services.
• Incident management processes for efficient resolution.
• Automate complex monitoring tasks and remediation.
• Stay up-to-date with cloud-native tech and apply when useful.
• Provide follow-the-sun operational coverage for Observability infra.
• Collaborate with Engineering to improve product operability and reliability.

Skills

DevOps/SRE

Troubleshooting

Communication

Independence

Team coordination

Tools

Prometheus

Grafana

OpenTelemetry

Pagerduty

Terraform

Ansible

Docker

Kubernetes

Python

Linux shell

Job description

Palo Alto Networks is seeking a Senior Staff SRE for the Cortex Observability team to design, operate and scale a large GCP-based observability platform. You’ll implement monitoring, tracing, and logging at scale and partner with engineering to improve reliability and performance across services.

Your responsibilities include incident management, automation of remediation and alerts, follow-the-sun coverage, and staying current with cloud-native tooling to drive reliability.