Senior SRE: Observability & Automation Engineer (Hybrid)

ISO New England Inc.; Holyoke (MA); Hybrid; USD 134,000 - 170,000; Full time

Benefits offered by this job

Enhanced 401(k) and financial planning

Tuition reimbursement and professional

Wellness programs

Flexible work hours

Onsite gym

Relocation assistance

Free coffee at onsite café

Job summary

ISO New England, Inc. is seeking a Senior Site Reliability Engineer to improve reliability, observability, and automation across IT services. You will work with infrastructure, platform, cybersecurity, and application teams to reduce toil and implement scalable solutions.

The role emphasizes Splunk administration, IaC with Terraform, and automation using Python/PowerShell. Hybrid work with onsite days supports flexible collaboration.

Qualifications

• 5+ years of experience in SRE, DevOps, or IT operations.
• Hands-on with observability platforms; Splunk preferred.
• Experience with Terraform and IaC.
• Strong scripting in Python/PowerShell/Bash.
• Ability to automate and reduce toil in large enterprises.
• Familiarity with cloud, networking, and distributed systems.

Responsibilities

• Build and maintain observability, monitoring, and telemetry platforms.
• Administer Splunk platform including dashboards and health monitoring.
• Develop automation workflows to improve reliability.
• Design resilience patterns: HA, DR, and automated failover.
• Lead incident response and post-incident reviews.
• Collaborate with infra and app teams for production readiness.

Skills

SRE

DevOps

Automation

Python

Tools

Terraform

Splunk

Dynatrace

PRTG

OpsGenie

StatusPage

Job description

ISO New England, Inc. is seeking a Senior Site Reliability Engineer to improve reliability, observability, and automation across IT services. You will work with infrastructure, platform, cybersecurity, and application teams to reduce toil and implement scalable solutions.

The role emphasizes Splunk administration, IaC with Terraform, and automation using Python/PowerShell. Hybrid work with onsite days supports flexible collaboration.