Senior SRE for GPU Cloud Reliability & Automation

Bitdeer Technologies Group; Austin (TX); On-site; USD 160,000 - 260,000; Full time

Job summary

Bitdeer Technologies Group is building NeoCloud, an AI-operated GPU cloud where reliability is the product. As the SRE, you own end-to-end reliability from tenant onboarding to post-incident recovery, ensuring tenant experience and SLA adherence at scale.

You will run production Kubernetes clusters for GPU workloads, implement multi-tenant controls, and automate remediation and runbooks to enable a self-healing platform.

Qualifications

• 5+ years in SRE / cloud operations, with at least 2 years operating GPU workloads at scale.
• Deep understanding of Kubernetes operations and GPU workload management (Nvidia GPU operator, device plugin, MIG, time-slicing, GPU scheduling).
• Experience with topology-aware scheduling and GPU-specific resource management.
• Hands-on experience building multi-tenant cloud platforms with strong isolation guarantees.
• Customer-facing cloud service experience — defining and operating against customer SLAs/SLOs, handling tenant incidents and communications.
• Experience with bare-metal server provisioning and lifecycle automation (Ironic, MAAS, or custom).
• Proficiency in Terraform, Helm, and GitOps workflows (ArgoCD/Flux).
• Strong SRE background: SLI/SLO/SLA frameworks, error budgets, incident management, capacity planning.
• Experience with Prometheus, Grafana, and alerting at scale.
• Strong programming skills in Go or Python for automation / operator development.

Responsibilities

• Ensure end-to-end reliability of the customer-facing GPU cloud service — availability, job completion, provisioning latency, and tenant experience.
• Manage production Kubernetes clusters optimized for GPU workloads at scale (100–10,000 GPUs).
• Configure Nvidia GPU operator, device plugin, MIG and multi-tenant policies.
• Implement topology-aware scheduling and GPU locality.
• Handle tenant lifecycle: onboarding, quota management, isolation enforcement, offboarding.
• Develop BMaaS provisioning workflows and lifecycles.
• Define and publish customer-facing SLAs/SLOs; drive error-budget prioritization.
• Build self-service observability for customers to view job health and quotas.

Skills

SRE / Cloud operations

Kubernetes operations

GPU workload management

Multi-tenant cloud platforms

Incident management

Terraform/Helm/GitOps

Go or Python automation

Runbook automation

Observability (Prometheus/Grafana)

Bare-metal provisioning

Tools

Nvidia GPU operator

Device plugin

MIG configuration

Terraform

Helm

ArgoCD

Flux

Prometheus

Grafana

GitOps

Job description

Bitdeer Technologies Group is building NeoCloud, an AI-operated GPU cloud where reliability is the product. As the SRE, you own end-to-end reliability from tenant onboarding to post-incident recovery, ensuring tenant experience and SLA adherence at scale.

You will run production Kubernetes clusters for GPU workloads, implement multi-tenant controls, and automate remediation and runbooks to enable a self-healing platform.