Senior SRE – Cloud, Edge & Kubernetes Reliability

Applaudostudios; Louisville (KY); Hybrid; USD 124,000 - 207,000; Full time

Benefits offered by this job

On-site in Louisville

Job summary

Applaudo Studios seeks a Senior Site Reliability Engineer to own reliability, design, and automation across cloud and edge-based restaurant technology. You will manage cloud platforms, Kubernetes edge systems, CI/CD, and networking, collaborating with security and DevOps teams.

The contractor role includes on-site presence in Louisville on Tuesdays and Thursdays, with on-call coverage and a strong focus on automation and reliability improvements.

Qualifications

• Bachelor's degree or equivalent professional experience in CS/Engineering or related field.
• 6+ years IT infrastructure with 3+ years in site reliability, cloud architecture, or platform engineering.
• Hands-on AWS experience: VPC, EC2, ECS, EKS, Fargate, Lambda, IAM, RDS, S3.
• Microsoft Azure experience.
• Design scalable, secure, highly available cloud architectures (AWS).
• Strong Kubernetes/container orchestration (EKS, AKS) with edge/distributed deployments.
• Terraform for IaC provisioning.
• CI/CD pipelines with GitLab CI/CD.
• Define and operate against SLOs, SLIs, and error budgets.
• Enterprise networking experience, including VLANs and network troubleshooting.
• MDM familiarity.
• Automation and scripting in Python/Bash/Go.
• Build internal tooling and API integrations beyond managed services.
• Cloud security best practices: IAM, network segmentation, encryption, secrets management.
• Incident response leadership and blameless post-incident reviews.
• Linux CLI proficiency; Windows familiarity where endpoints require it.
• Reliability-first mindset across cloud, edge, networking, and device management.
• Strong cross-functional collaboration and technical leadership.

Responsibilities

• Define and own SLOs/SLIs for restaurant technology systems, using error budgets.
• Build and maintain monitoring, alerting, and observability platforms with meaningful signals.
• Lead incident response for restaurant technology systems, including on-call coverage.
• Drive blameless post-incident reviews; perform root cause analysis and implement fixes.
• Reduce MTTD/MTTR through tooling, runbooks, and automation.
• Identify reliability risks across the stack and report system health to leadership.
• Design scalable, secure AWS-centric cloud architectures with Azure knowledge.
• Architect and manage containerized workloads on Kubernetes (EKS/AKS), including edge deployments.
• Design and implement serverless and container solutions (Fargate, others).
• Develop and maintain IaC with Terraform.
• Own architecture across cloud, edge, networking, and device management.
• Build and optimize CI/CD pipelines using GitLab CI/CD.

Skills

AWS Cloud

Kubernetes

Terraform

GitLab CI/CD

SRE Principles

Incident Response

Linux

Edge deployments

Python scripting

IAM & security

Education

Bachelor's Degree in CS/Engineering

Equivalent professional experience

Tools

CloudWatch

Prometheus

Grafana

Terraform

Job description

Applaudo Studios seeks a Senior Site Reliability Engineer to own reliability, design, and automation across cloud and edge-based restaurant technology. You will manage cloud platforms, Kubernetes edge systems, CI/CD, and networking, collaborating with security and DevOps teams.

The contractor role includes on-site presence in Louisville on Tuesdays and Thursdays, with on-call coverage and a strong focus on automation and reliability improvements.