Senior SRE: Cloud, Automation & 24/7 Reliability

Duettocloud; Northern (KY); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Duetto, the hospitality revenue management leader, seeks a Senior Site Reliability Engineer to design, implement, and maintain scalable, secure systems on AWS. You will collaborate with cross-functional teams to drive architecture decisions and ensure high availability for hotels, resorts and casinos worldwide.

The role emphasizes automation, Terraform IaC, container orchestration, and robust monitoring with DataDog and Prometheus.

Qualifications

• 5+ years in Ops, DevOps or SRE.
• System design & architecture experience.
• Networking and security fundamentals.
• Experience with AWS, Azure or GCP.
• Familiarity with load balancing concepts; L7 a plus.
• CI/CD tooling experience (GitHub, Jenkins, etc.).
• Terraform for infrastructure as code.
• Chef or Puppet configuration management.
• Containers & orchestration with ECS/EKS a plus.
• Strong on-call incident handling and RCA processes.

Responsibilities

• Architect and implement infrastructure solutions to facilitate seamless migration of critical systems while ensuring uptime, reliability, and a high-quality experience for end users.
• Design, develop, test, and maintain tools and processes to efficiently manage and operate SaaS products hosted on AWS, with a focus on scalability and automation.
• Partner with developers to enhance the reliability, performance, scalability, and security of server and application architectures.
• Build and maintain critical components of our infrastructure, emphasizing robustness, security, and high availability to meet demanding service-level expectations.
• Foster strong cross-team collaboration by driving engagement, promoting shared goals, and ensuring alignment across technical and non-technical teams.
• Lead efforts to ensure systems are secure by default, addressing vulnerabilities proactively and implementing best practices for cybersecurity preparedness.
• Be willing to learn and adopt AI in DevOps/SRE workflows.
• Be the last line of support for services that thousands of customers (hotels, resorts, casinos, etc.) around the world depend on 24/7.
• Troubleshoot on-call incidents to ensure rapid resolution and minimal service disruption. Participate in detailed RCA to identify underlying issues and implement preventative measures.

Skills

DevOps/SRE

System design

Networking & security

AWS

CI/CD

Terraform

Prometheus/DataDog

Jenkins/GitHub Actions

Docker/Kubernetes

On-call incident response

Tools

Terraform

Chef

GitHub Actions

Jenkins

JFrog Artifactory

Docker

Kubernetes

Prometheus

DataDog

Job description

Duetto, the hospitality revenue management leader, seeks a Senior Site Reliability Engineer to design, implement, and maintain scalable, secure systems on AWS. You will collaborate with cross-functional teams to drive architecture decisions and ensure high availability for hotels, resorts and casinos worldwide.

The role emphasizes automation, Terraform IaC, container orchestration, and robust monitoring with DataDog and Prometheus.