Senior Solutions Sales Specialist - Hybrid Inside Sales

Ricoh USA, Inc.; Fenton (MO); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Tuition assistance

Paid vacation

Paid holidays

Job summary

Ricoh USA, Inc. is seeking a Senior Solutions Sales Specialist (Inside Sales) to manage existing accounts and identify new business opportunities within the SMB segment in a hybrid work environment.

You will drive retention and revenue growth across hardware and services, engage clients via phone, email, video, social channels, and maintain accurate CRM records. The role requires collaboration with internal teams and a proactive, coachable mindset.

Qualifications

• Bachelors degree or equivalent experience in a related sales environment.
• Proven experience in B2B account management and development.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Drive sales within the SMB customer segment using a consultative approach.
• Maintain proactive communication with existing clients to ensure retention and identify expansion opportunities.
• Conduct B2B outreach through email, phone, and virtual meetings.
• Deliver customer-focused solutions with professional communication and objection handling.
• Meet or exceed revenue targets for equipment and services.
• Maintain accurate records of account activity, pipeline, and forecasting in CRM systems.
• Collaborate with internal teams to deliver tailored solutions aligned with customer goals.
• Perform additional duties as assigned.

Skills

Account management

B2B sales

Sales process knowledge

Time management

Communication skills

Negotiation

Education

Bachelors degree or equivalent experience

Tools

Microsoft Office Suite

Job description

Ricoh USA, Inc. is seeking a Senior Solutions Sales Specialist (Inside Sales) to manage existing accounts and identify new business opportunities within the SMB segment in a hybrid work environment.

You will drive retention and revenue growth across hardware and services, engage clients via phone, email, video, social channels, and maintain accurate CRM records. The role requires collaboration with internal teams and a proactive, coachable mindset.