Senior Solutions Engineering Leader – Deployment & Customer Delivery

Jobtailor; Austin (TX); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Security clearance

Job summary

Jobtailor is seeking a senior leader to guide a Solutions Engineering team in Austin. You will own hiring, coaching, and performance management across multiple levels while ensuring high delivery quality for active customer programs.

You will drive the full deployment lifecycle—from ConOps and deployment design to field execution, handoff, and post‑engagement reviews—while upholding rigorous technical standards on runbooks, documentation, and debriefs.

Qualifications

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Responsibilities

• Lead, coach, and performance‑manage Solution Engineers and Architects across levels; own hiring, promotions, and the calibrated hiring bar.
• Own engagement staffing and delivery quality across active customer programs.
• Lead the Solutions Engineering team through the full deployment lifecycle: ConOps and deployment design → field execution → customer handoff → After Action Review (AAR).
• Maintain exceptional technical standards on all customer‑facing deliverables: deployment runbooks, ConOps documentation, and post‑engagement debriefs.
• Partner with Product Management, Mission Leads, Field Operations, Business Dev, and engineering counterparts on cross‑functional delivery.
• Funnel customer signal back to Product Management and Core Engineering with prioritized specificity.

Skills

Team leadership

Hiring & staffing

Staff development

Written communication

Security clearance readiness

Tools

Python

C++

Rust

Job description

Jobtailor is seeking a senior leader to guide a Solutions Engineering team in Austin. You will own hiring, coaching, and performance management across multiple levels while ensuring high delivery quality for active customer programs.

You will drive the full deployment lifecycle—from ConOps and deployment design to field execution, handoff, and post‑engagement reviews—while upholding rigorous technical standards on runbooks, documentation, and debriefs.