Senior Solutions Engineer - Financial Services

Cloudera; Boston (MA); Hybrid; USD 171,000 - 215,000; Full time

Benefits offered by this job

Generous PTO

Unplugged Days

Flexible WFH Policy

Wellness programs

Phone and Internet Reimbursement

Career Development

Benefits package

Volunteer Time

Employee Resource Groups

Job summary

Cloudera is hiring a Senior Solutions Engineer in Boston, MA. This mid-senior level role focuses on owning the technical sales process and partnering with Account Managers to drive customer success and renewals.

As a hands-on technologist, you will design solutions, demonstrate offerings, and advocate for customer needs with Product and Engineering while engaging in external events and ongoing knowledge exchange.

Qualifications

• Bachelor's degree or equivalent experience in related field.
• 8+ years in pre-sales, customer-facing roles in the enterprise.
• Ability to deliver technical presentations and demos.
• Experience with Big Data, data warehousing, or relational databases.
• Cloud experience with AWS/Azure/GCP preferred.
• Strong problem solving and communication skills.

Responsibilities

• Own the technical sales process from introductory meetings through post-sales.
• Support customers' technical needs and discover new use cases for Cloudera's technology.
• Design solutions using Cloudera technologies based on reference architectures.
• Demonstrate Cloudera products to inspire customers to say "yes".
• Partner with Account Managers to show value and drive renewals/upsells.
• Present product roadmap and vision to inspire larger thinking.
• Interface with other Cloudera teams to ensure a unified voice.
• Advocate for customer needs to Product Management and Engineering.
• Participate in external publicity and evangelism (conferences, meetups, webinars, blogs).
• Align achievements to team goals and annual sales targets.

Skills

Pre-sales

Technical demos

Customer facing

Cloud platforms

Unix/Linux

Big data

Education

Bachelor's degree

Equivalent experience

Tools

AWS

Azure

GCP

Job description

Business Area:

Sales Engineering

Seniority Level:

Mid-Senior level

Job Description:

At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world's largest enterprises.

At Cloudera, our goal is to make everyone feel valued for their contributions to the company's mission. We are looking for smart people who want to do remarkable things. We strive to build an environment of casual intensity where people enjoy coming to work every single day. We are currently seeking a customer facing Senior Solutions Engineer, hands-on technologist with a track record of success to join us.

As a Senior Solutions Engineer you will:

• Own the technical sales process from introductory meetings (net new sales) through post-sales (customer satisfaction, upselling, and subscription renewals)

• Supporting the technical needs of customers including discovering new use cases for Cloudera's technology

• Designing solutions for your customers' needs using Cloudera technologies, based on reference architectures and common patterns

• Demonstrating Cloudera products in a way that inspires your customers to say "yes" to Cloudera

• Partnering with your Account Managers to show your customers the true value of a Cloudera solution and drive successful sales

• Presenting product roadmap and vision to inspire your customers to think bigger

• Interfacing with other Cloudera teams to ensure your customers hear one Cloudera voice

• Advocating for your customers' needs to Product Management and Engineering

• Participating in external publicity and evangelism (conferences, meetups, webinars, blogs)

• Achievements are aligned to a team goal with annual sales targets, as well as to your participation in knowledge exchange with peers and the wider community.

We're excited about you if you have:

• Bachelor's degree in related field of study or equivalent work experience.

• A minimum of 8 years of professional work experience in a pre-sales customer facing role (Solutions Engineer, Sales Engineer, technical consultant, Solutions Architecture or similar position) acting as a co-seller selling solutions to business leaders and technical champions in the enterprise.

• A passion for using technology to make a difference to people and organizations. We'll supply some amazing tools to help you with this and you'll provide the connection to use cases, which make it real for your customers.

• The ability to create and give technical presentations and demonstrations

• Experience with some of the following technologies:

  • Big Data, Data Warehousing or Relational Databases

  • One or more of the three major cloud service providers (AWS, Azure or GCP). Formal certification is not required, but would be a great thing to have

  • Data Engineering, Data Science or Machine Learning

  • Operations, Security and Data Governance within the enterprise

  • Unix or Linux

• Experience gathering and understanding customer business requirements

• Excellent written and verbal communication

• Problem solving skills

• A willingness to learn, a curiosity to discover and a drive to make your customers successful

The anticipated annual base salary range for this position is:

• Connecticut:$171,000 - $215,00

• New York: $171,000 - $215,000

• New Jersey: $171,000 - $215,000

• Massachusetts: $171,000 - $215,000

• Maryland: $171,000 - $215,000

• Vermont: $171,000 - $215,00

Individual compensation within the published range is determined by the candidate's skills, experience, qualifications, and primary work location. In addition to base pay, sales roles are eligible for Cloudera's commission plan, while non-sales roles are eligible for the corporate incentive plan. All employees receive a comprehensive benefits package.

This role is not eligible for immigration sponsorship

What you can expect from us:

• Generous PTO Policy

• Support work life balance with Unplugged Days

• Flexible WFH Policy

• Mental & Physical Wellness programs

• Phone and Internet Reimbursement program

• Access to Continued Career Development

• Comprehensive Benefits and Competitive Packages

• Paid Volunteer Time

• Employee Resource Groups

EEO/VEVRAA