Senior Solutions Engineer Corporate

ICONIQ Capital, LLC; New York, Northern (NY, KY); Hybrid; USD 170,000 - 190,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vis

Life and disability insurance, mental

401(k) matching program

Wellness and hybrid work stipends

Support for certifications, tuition  

Smart‑casual dress code

Job summary

ICONIQ Capital, LLC in New York City is seeking a Senior Solutions Engineer to drive Salesforce and enterprise technology projects that streamline operations and elevate client service. You will collaborate with stakeholders to translate business needs into scalable technical solutions and architecture.

The role emphasizes hands-on Salesforce administration, building workflows and dashboards, integrating AI tools, and guiding Agile project delivery.

Qualifications

• 6+ years of experience in solutions engineering, product management, or technical consulting.
• 4+ years hands-on experience administering and building in Salesforce environments.
• Exposure to large language models (LLMs) such as ChatGPT or Claude.
• Familiarity with Python, SQL, or Apex.
• Experience with business intelligence tools like Tableau or Power BI is a plus.
• Strong cross-functional communication and stakeholder management skills.
• Ability to balance strategic thinking with tactical execution.
• Comfortable navigating ambiguity and solving complex problems in a fast-paced setting.
• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field.

Responsibilities

• Collaborate with stakeholders to turn business needs into scalable technical solutions and architecture
• Lead project delivery across platforms, with a strong focus on Salesforce, using Agile methodologies
• Build customized workflows, dashboards, and automations to support diverse business units
• Integrate AI-powered tools to enhance knowledge management, search, and automation
• Ensure platform stability and user satisfaction by troubleshooting and resolving system issues
• Document and deliver training and enablement resources for system users
• Support change management, including communications and adoption strategies
• Stay on top of emerging technology trends, especially in AI and automation

Skills

Cross-functional communication

Stakeholder management

Strategic thinking

Execution capability

Ambiguity navigation

Problem solving

Education

Bachelor's degree in Computer Science / Information Systems / Engineering

Tools

Python

SQL

Apex

Tableau

Power BI

Job description

This role sits within our Technology team, which empowers the firm through secure, scalable, and innovative solutions. As a Senior Solutions Engineer, you’ll play a critical role in driving Salesforce and enterprise technology projects that streamline operations and elevate client service.

What You’ll Do

• Collaborate with stakeholders to turn business needs into scalable technical solutions and architecture
• Lead project delivery across platforms, with a strong focus on Salesforce, using Agile methodologies
• Build customized workflows, dashboards, and automations to support diverse business units
• Integrate AI-powered tools to enhance knowledge management, search, and automation
• Ensure platform stability and user satisfaction by troubleshooting and resolving system issues
• Document and deliver training and enablement resources for system users
• Support change management, including communications and adoption strategies
• Stay on top of emerging technology trends, especially in AI and automation

Ideal Candidate Background

• 6+ years of experience in solutions engineering, product management, or technical consulting
• 4+ years hands‑on experience administering and building in Salesforce environments
• Exposure to large language models (LLMs) such as ChatGPT or Claude
• Familiarity with Python, SQL, or Apex
• Experience with business intelligence tools like Tableau or Power BI is a plus
• Strong cross‑functional communication and stakeholder management skills
• Ability to balance strategic thinking with tactical execution
• Comfortable navigating ambiguity and solving complex problems in a fast‑paced setting
• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field

What We Offer

• Comprehensive Medical, Dental, and Vision Insurance
• Life and disability insurance, mental health and family planning benefits, and back‑up childcare
• 401(k) matching program
• Wellness and hybrid work stipends
• Support for certifications, tuition reimbursement, and learning resources
• Smart‑casual dress code

Location

Applicants are expected to work onsite in our New York City office in accordance with our hybrid working policy.

Compensation Range:

ICONIQ is required by law to include a reasonable estimate of the salary range for this role. There are several factors taken into consideration in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At ICONIQ, we apply a total reward philosophy where all aspects of compensation and benefits are taken into consideration in determining compensation terms. A reasonable estimate of the current salary range is $170,000 - $190,000 together with the benefits listed above.

Throughout the interview process, you should be prepared to speak in depth about your experience and contributions in your own words.

Equal Employment Opportunity Statement:

We recognize that our people are our greatest strength, and the diverse skills and perspectives they contribute are integral to our success as a global organization. As an equal opportunity employer, we are deeply committed to fostering diversity and inclusion across our company. We do not tolerate discrimination based on any protected characteristic, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy, disability, or any other characteristic protected by law. Additionally, we provide reasonable accommodations to support applicants and employees with religious practices, mental health needs, physical disabilities, or other conditions requiring support.