Senior Solutions Engineer

ICONIQ; New York (NY); On-site; USD 170,000 - 190,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

401(k) matching program

Smart-casual dress code

Support for certifications and tuition reimbursement

Job summary

A global investment firm is seeking a Senior Solutions Engineer to drive Salesforce projects and deliver innovative technical solutions. The ideal candidate has over 6 years of experience, particularly in solutions engineering and Salesforce administration. Responsibilities include collaborating on stakeholder needs, leading project deliveries, and integrating AI tools. The position offers competitive compensation and a hybrid work model in New York City.

Qualifications

• 6+ years of experience in solutions engineering, product management, or technical consulting.
• 4+ years hands-on experience administering and building in Salesforce environments.
• Familiarity with Python, SQL, or Apex.

Responsibilities

• Collaborate with stakeholders to turn business needs into technical solutions.
• Lead project delivery across platforms focusing on Salesforce.
• Integrate AI-powered tools to enhance knowledge management.

Skills

Solutions engineering

Product management

Technical consulting

Salesforce administration

Cross-functional communication

Problem-solving

Education

Bachelor’s degree in Computer Science

Tools

Salesforce

Python

SQL

Apex

Tableau

Power BI

Job description

This role sits within our Technology team, which empowers the firm through secure, scalable, and innovative solutions. As a Senior Solutions Engineer, you’ll play a critical role in driving Salesforce and enterprise technology projects that streamline operations and elevate client service.

What You’ll Do

• Collaborate with stakeholders to turn business needs into scalable technical solutions and architecture
• Lead project delivery across platforms, with a strong focus on Salesforce, using Agile methodologies
• Build customized workflows, dashboards, and automations to support diverse business units
• Integrate AI-powered tools to enhance knowledge management, search, and automation
• Ensure platform stability and user satisfaction by troubleshooting and resolving system issues
• Document and deliver training and enablement resources for system users
• Support change management, including communications and adoption strategies
• Stay on top of emerging technology trends, especially in AI and automation

Ideal Candidate Background

• 6+ years of experience in solutions engineering, product management, or technical consulting
• 4+ years hands‑on experience administering and building in Salesforce environments
• Exposure to large language models (LLMs) such as ChatGPT or Claude
• Familiarity with Python, SQL, or Apex
• Experience with business intelligence tools like Tableau or Power BI is a plus
• Strong cross‑functional communication and stakeholder management skills
• Ability to balance strategic thinking with tactical execution
• Comfortable navigating ambiguity and solving complex problems in a fast‑paced setting
• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field

What We Offer

• Comprehensive Medical, Dental, and Vision Insurance
• Life and disability insurance, mental health and family planning benefits, and back‑up childcare
• 401(k) matching program
• Wellness and hybrid work stipends
• Support for certifications, tuition reimbursement, and learning resources
• Smart‑casual dress code

Location

Applicants are expected to work onsite in our New York City office in accordance with our hybrid working policy.

Compensation Range

ICONIQ is required by law to include a reasonable estimate of the salary range for this role. The current estimated salary range is $170,000 – $190,000, together with the benefits listed above. Compensation decisions are based on a variety of factors including experience, skills, and business needs.

About ICONIQ

ICONIQ is a global investment firm elevated by an extraordinary community. With over $80B assets under management, we seek to build resilient investment portfolios, partner with inspired entrepreneurs transforming industries, manage our clients’ lives and legacies, and create uncommon opportunities across sectors and society.

Equal Employment Opportunity Statement

> recognize that our people are our greatest strength, and the diverse skills and perspectives they contribute are integral to our success as a global organization. As an equal opportunity employer, we are deeply committed to fostering diversity and inclusion across our company. We do not tolerate discrimination based on any protected characteristic, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy, disability, or any other characteristic protected by law. Additionally, we provide reasonable accommodations to support applicants and employees with religious practices, mental health needs, physical disabilities, or other conditions requiring support.