Senior Solutions Engineer — Business Systems & Automation

Socket.dev; California (MO); On-site; USD 130,000 - 195,000; Full time

Job summary

Alignment Health is seeking a senior Business Systems Analyst to partner with operational teams, define requirements, and design end‑to‑end business solutions. You will prototype, implement, and maintain production systems, while ensuring security and governance standards are met.

Experience with low‑code platforms and BI tooling is preferred. The role emphasizes cross‑functional collaboration, data modeling, and delivering measurable business value across healthcare operations.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Engineering, Data Analytics, Business, Healthcare Administration, or a related field; or equivalent combination of education and experience.
• Six (6) or more years of experience in business systems, solution development, business process improvement, application development, data management, or a related field.
• Experience designing, developing, implementing, and supporting business applications, workflows, databases, or operational solutions.
• Experience gathering requirements and delivering solutions from concept through production support.
• Experience using workflow, automation, or low‑code platforms such as ServiceNow, Microsoft Power Platform, SharePoint, Salesforce, or similar technologies.
• Experience with SQL, relational databases, APIs, integrations, testing, and production support.

Responsibilities

• Partner with business and operational teams to understand processes, identify gaps, and define business requirements.
• Analyze operational challenges and develop solution recommendations.
• Determine whether business needs are best addressed through process improvements, technology solutions, data structures, reporting capabilities, or workflow automation.
• Prioritize initiatives based on business value, risk, complexity, and resource requirements.
• Define success measures and expected outcomes for solutions.
• Design, configure, develop, test, deploy, and maintain business solutions.
• Develop prototypes to validate requirements and solution feasibility.
• Convert approved concepts into production‑ready solutions.
• Create and maintain technical and functional documentation.
• Manage solutions throughout their lifecycle, including enhancements and issue resolution.
• Ensure solutions meet security, supportability, and governance requirements.
• Develop workflows, forms, routing processes, approvals, and case management solutions.
• Build integrations between systems, applications, and data sources using APIs, connectors, and scripting tools.
• Design data models, validation controls, and information structures that support business operations.
• Establish standards, templates, and reusable components to improve consistency and efficiency.
• Support user testing, implementation, training, and change management activities.
• Provide production support and troubleshoot issues.
• Monitor solution performance and recommend enhancements.
• Measure and report operational outcomes and business value.
• Communicate project status, risks, issues, and results to stakeholders.

Skills

Business process analysis

Requirements gathering

Solution design

Data modeling

Systems integration

Project planning

Security & governance

Communication

Independent work

Problem solving

Education

Bachelor's degree in CS/IS/Eng

Tools

ServiceNow

Power Platform

SharePoint

Salesforce

SQL

Job description

Alignment Health is seeking a senior Business Systems Analyst to partner with operational teams, define requirements, and design end‑to‑end business solutions. You will prototype, implement, and maintain production systems, while ensuring security and governance standards are met.

Experience with low‑code platforms and BI tooling is preferred. The role emphasizes cross‑functional collaboration, data modeling, and delivering measurable business value across healthcare operations.