Senior Solutions Engineer – Boston

Informetric Systems; Boston (MA); On-site; USD 85,000 - 120,000; Full time

Job summary

An expanding company in Boston seeks a Senior Solutions Engineer who will serve as a technical resource for the sales team. The role involves establishing strong customer relationships, deploying software in manufacturing, and supporting sales processes with technical expertise. The ideal candidate will possess 1+ years of relevant experience and a degree in a technical field.

Qualifications

• 1+ years relevant technical experience.
• Capable of understanding and communicating technical information.
• Willingness to travel at least 30%.

Responsibilities

• Manage and interpret customer requirements.
• Serve as a technical adviser to the sales team.
• Assist with software deployment and configuration.

Skills

Communication skills

Technical aptitude

Interpersonal skills

Leadership

Education

Bachelor’s degree in Engineering or Computer Science

Tools

Web technologies

Databases

Job description

Senior Solutions Engineer – Boston, MA Area

About this Job

Informetric is currently expanding its sales team. This is a terrific opportunity to join a growing, fast-paced, team-oriented organization and make an immediate impact. The Senior Solutions Engineer would ideally be based in the Boston area, with the ability to easily visit customer sites in New England. The Informetric headquarters is in New Jersey, and travel to this office would be required on occasion as well.

Our ideal candidate will be a technical resource for the sales team and must be able to articulate technology and product positioning to both business and technical users.The candidate must be able to establish and maintain strong relationships throughout the sales cycle. This individual must also possess the technical aptitude to configure the software to satisfy specific customer data acquisition, quality management and reporting requirements. The experience deploying the software in integrated manufacturing applications will enable the Solutions Engineer to develop into a successful technical account manager.

This position provides the opportunity to develop a unique combination of technical expertise and commercial skills within a thriving industry. Informetric provides a team atmosphere in a flexible work environment.We’re looking for an energetic, team player that can begin contributing to the growing demands of our business.

Essential Skills and Qualifications:

• 1+ years relevant experience in a technical field
• Minimum of Bachelor’s degree or equivalent in Engineering, Computer Science or technical field
• Must be able to present himself/herself in a professional manner
• Excellent written and verbal communication skills, as well as ability to understand, prepare, and communicate technical information to a wide range of audiences
• Willingness to travel at least 30% (including International)

Desired Skills and Qualifications:

• Demonstrated leadership and interpersonal skills
• 1+ years relevant experience with software technology
• Experience with manufacturing industries
• Knowledge of web technologies and databases

Responsibilities:

• Work with customer management and project teams
• Manage and interpret customer requirements
• Identify current and future customer needs by establishing and maintaining strong relationships with users
• Serve as a technical adviser to the sales team
• Prepare sales proposals by gathering project requirements and consulting with engineers to define accurate project services estimates
• Plan, organize and support sales calls and product demonstrations
• Develop and maintain technical presentations
• Assist with the deployment and configuration of Informetric software
• Integrate Informetric software with customer manufacturing and business systems
• Offer after-sales support services
• Conduct product training for users and partners
• Assist the sales team at industry trade show and conference events
• Collaborate with team members to produce product data sheets and marketing collateral
• Communicate customer feedback to product managers to contribute to the product vision and roadmap
• Contribute to the team effort by working toward common goals

Please send resume and cover letter to [e-mail]