Senior Solutions Engineer – RTP

Informetric Systems; North Carolina; On-site; USD 80,000 - 110,000; Full time

Job summary

A leading company in the technical solutions space is seeking a Senior Solutions Engineer for the RTP, NC area. The successful candidate will leverage their technical expertise to support sales and client integration projects, ensuring quality management and customer satisfaction. This role offers the chance to develop a unique blend of technical and commercial skills within a fast-growing industry, making an immediate impact in a collaborative team environment.

Qualifications

• 1+ years experience in a technical field.
• Strong written and verbal communication skills.
• Willingness to travel at least 30%.

Responsibilities

• Manage and interpret customer requirements.
• Serve as a technical adviser to the sales team.
• Prepare sales proposals and support product demonstrations.

Skills

Technical Field Experience

Communication

Customer Relationship Management

Technical Aptitude

Education

Bachelor’s degree in Engineering, Computer Science, or related field

Tools

Web Technologies

Databases

Job description

Senior Solutions Engineer – RTP, NC Area

About this Job

Informetric is currently expanding its sales team. This is a terrific opportunity to join a growing, fast-paced, team-oriented organization and make an immediate impact. The Senior Solutions Engineer would ideally be based in the Raleigh-Durham area, with the ability to easily visit customer sites locally. The Informetric headquarters is in New Jersey, and travel to this office would be required on occasion as well.

Our ideal candidate will be a technical resource for the sales team and must be able to articulate technology and product positioning to both business and technical users.The candidate must be able to establish and maintain strong relationships throughout the sales cycle. This individual must also possess the technical aptitude to configure the software to satisfy specific customer data acquisition, quality management and reporting requirements. The experience deploying the software in integrated manufacturing applications will enable the Solutions Engineer to develop into a successful technical account manager.

This position provides the opportunity to develop a unique combination of technical expertise and commercial skills within a thriving industry. Informetric provides a team atmosphere in a flexible work environment.We’re looking for an energetic, team player that can begin contributing to the growing demands of our business.

Essential Skills and Qualifications:

• 1+ years relevant experience in a technical field
• Minimum of Bachelor’s degree or equivalent in Engineering, Computer Science or technical field
• Must be able to present himself/herself in a professional manner
• Excellent written and verbal communication skills, as well as ability to understand, prepare, and communicate technical information to a wide range of audiences
• Willingness to travel at least 30% (including International)

Desired Skills and Qualifications:

• Demonstrated leadership and interpersonal skills
• 1+ years relevant experience with software technology
• Experience with manufacturing industries
• Knowledge of web technologies and databases

Responsibilities:

• Work with customer management and project teams
• Manage and interpret customer requirements
• Identify current and future customer needs by establishing and maintaining strong relationships with users
• Serve as a technical adviser to the sales team
• Prepare sales proposals by gathering project requirements and consulting with engineers to define accurate project services estimates
• Plan, organize and support sales calls and product demonstrations
• Develop and maintain technical presentations
• Assist with the deployment and configuration of Informetric software
• Integrate Informetric software with customer manufacturing and business systems
• Offer after-sales support services
• Conduct product training for users and partners
• Assist the sales team at industry trade show and conference events
• Collaborate with team members to produce product data sheets and marketing collateral
• Communicate customer feedback to product managers to contribute to the product vision and roadmap
• Contribute to the team effort by working toward common goals

Please send resume and cover letter to [e-mail]