Senior Solutions Engineer – Banking & FS (SaaS, AI‑CX)

Talkdesk; Jersey City (NJ); On-site; USD 157,000 - 235,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life insurance

Free paid time off (subject to approval)

14 paid holidays annually

Job summary

Talkdesk is looking for a Senior Solutions Engineer specializing in Banking, Financial Services, and Insurance (FSI). You will engage throughout the sales lifecycle, offering industry-centered expertise, conducting research, and designing impactful presentations. The role requires at least 8 years of experience in SaaS solutions sales, strong problem solving skills, and the ability to communicate effectively with diverse audiences. Competitive salary in the range of $157,000 - $235,000, along with uncapped paid time off and health benefits are offered.

Qualifications

• 8+ years as a Solutions Engineer in SaaS.
• Experience selling to Mid-Market and Enterprise sized enterprises.
• Ability to communicate complex technical concepts to different audiences.

Responsibilities

• Conduct research to understand business environment.
• Design and deliver presentations to customers.
• Assist with scoping statements of work (SOWs) for implementations.

Skills

Presentation skills

Problem solving

Communication skills

Knowledge of UCaaS

Knowledge of CCaaS

Education

B.S. in Computer Science or related field

Tools

Customer Relationship Management Software

Data Warehousing

Business Intelligence tools

Job description

Talkdesk is looking for a Senior Solutions Engineer specializing in Banking, Financial Services, and Insurance (FSI). You will engage throughout the sales lifecycle, offering industry-centered expertise, conducting research, and designing impactful presentations. The role requires at least 8 years of experience in SaaS solutions sales, strong problem solving skills, and the ability to communicate effectively with diverse audiences. Competitive salary in the range of $157,000 - $235,000, along with uncapped paid time off and health benefits are offered.