Senior Solutions Engineer, Production AI & Systems

LangChain; United States; Remoto; USD 200.000 - 250.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, and vision coverage

Flexible vacation

401(k) plan

Meals on in-office days in the US

Descrizione del lavoro

LangChain is seeking a Senior Solutions Engineer to own the technical win with customers, design meaningful POCs, and map real use cases to production deployments.

You'll partner with account executives, lead architecture reviews, and co-build AI agents with customer teams, driving successful evaluations, deployments, and post-sale guidance across cloud, containers, and observability.

Competenze

• 6+ years in a relevant technical role such as solutions engineering, sales engineering, customer engineering, software engineering, or founding and product engineering.
• Comfort owning the technical thread in a sales cycle: discovery, POCs, architecture reviews, and competitive evaluations.
• Ability to explain technical tradeoffs clearly and build trust with developer audiences, then translate that into a decision the customer is ready to make.
• A track record of taking responsibility for outcomes, not just recommendations.
• A bias toward action and a willingness to figure things out as you go.
• Genuine interest in operating AI agents in production, not just building demos.

Mansioni

• Own the technical win. Partner with AEs to scope evaluations, run technical discovery, and design POCs that map to the customer’s real use case rather than a canned demo
• Be the technical authority in the room during architecture reviews, security and infrastructure questions, and head‑to‑head evaluations
• Co-architect and co-build production AI agents with customer engineering teams, from prototype through rollout
• Help customers deploy and operate agent‑based applications such as conversational agents, research agents, and multi‑step workflows
• Run demos, trainings, and workshops for developer audiences, from single‑team sessions to larger technical enablement
• Advise customers post‑sale on architecture, best practices, and roadmap‑level decisions, and find the expansion opportunities that come out of those conversations
• Surface field feedback to product and build reusable POC assets, cookbooks, and example code that scale across accounts
• Contribute code upstream when it meaningfully improves customer outcomes

Conoscenze

Solutions engineering

Sales engineering

Customer engineering

Software engineering

Startup experience

Strumenti

Kubernetes

AWS

GCP

Azure

Descrizione del lavoro

LangChain is seeking a Senior Solutions Engineer to own the technical win with customers, design meaningful POCs, and map real use cases to production deployments.

You'll partner with account executives, lead architecture reviews, and co-build AI agents with customer teams, driving successful evaluations, deployments, and post-sale guidance across cloud, containers, and observability.