Senior Solutions Engineer

CircleCI Inc.; United States; Remote; USD 153,000 - 191,000; Full time

Job summary

CircleCI is seeking a Senior Solutions Engineer in the United States to serve as a trusted technical advisor throughout the sales and retention lifecycle. You will lead demonstrations and PoCs, align deployment options (cloud or single-tenant) with customer goals, and collaborate with account executives to map business impact.

You will guide product implementation, adoption, and best practices, analyze customer use cases, and deliver training to empower customers to maximize CircleCI value.

Qualifications

• Lead technical implementations and day-to-day management of CircleCI demos and proofs-of-concept (PoCs).
• Provide guidance on product implementation and adoption as a subject matter expert.
• Develop and deliver technical training sessions and supporting documentation.

Responsibilities

• Lead the technical implementation and day‑to‑day management of CircleCI Demonstrations and proof‑of‑concepts.
• Demonstrate the technical feasibility, integrated into the customer’s technology stack, ensuring early customer success and long‑term relationship.
• Serve as a technical advisor and SME for customers, offering guidance on product implementation, adoption, and best practices.
• Conduct in‑depth analysis of customer use cases, identify opportunities for product optimization, and provide feedback to internal teams.
• Support strategic planning conversations with customer executives; connect software delivery challenges with corporate objectives, articulating business impact.
• Lead technical discussions with enterprise clients, addressing complex issues, customizations, and integrations to meet requirements.
• Develop and deliver technical training sessions, workshops, and documentation to empower customers to maximize value.
• Stay up‑to‑date on industry trends, product updates, and emerging technologies to enhance knowledge and support.

Skills

Technical advisory

Demos & PoCs

Customer success

Job description

As a Senior Solutions Engineer at CircleCI you will be the customer’s trusted technical advisor throughout the sales and retention lifecycle. You’ll provide hands‑on advice for cloud‑based and single tenant deployment and product guidance with CircleCI’s largest prospects and customers. You will serve as the technical expert and owner of deal validation strategy, collaborating with account executives and success managers to identify customer business goals, needs, and pains and showing how CircleCI can address them.

What You’ll Do

• Lead the technical implementation and day‑to‑day management of CircleCI Demonstrations and proof‑of‑concepts.
• Demonstrate the technical feasibility , integrated into our customer’s technology stack, ensuring early customer success and a long‑term business relationship.
• Serve as a technical advisor and subject matter expert for customers, offering guidance on product implementation, adoption, and best practices.
• Conduct in‑depth analysis of customer use cases, identify opportunities for product optimization, and provide feedback to internal teams for improvements.
• Support strategic planning conversations with customer executives; connecting software delivery challenges with corporate objectives, articulating their full business impact.
• Lead technical discussions with enterprise clients, addressing complex issues, customizations, and integrations to meet customer‑specific requirements.
• Develop and deliver technical training sessions, workshops, and documentation to empower customers to maximize the value of CircleCI products.
• Stay up‑to‑date on industry trends, product updates, and emerging technologies to continuously enhance your technical knowledge and customer support capabilities.

About CircleCI

CircleCI is the world’s largest shared continuous integration/continuous delivery (CI/CD) platform, and the hub where code moves from idea to delivery. As one of the most‑used DevOps tools - processing more than 1 million builds a day - CircleCI has unique access to data on how engineering teams work, and how their code runs. Companies like Spotify, Coinbase, and BuzzFeed use us to improve engineering team productivity, release better products, and get to market faster.

Founded in 2011 and headquartered in downtown San Francisco with a global, remote workforce, CircleCI is venture‑backed by Base10, Greenspring Associates, Eleven Prime, IVP, Sapphire Ventures, Top Tier Capital Partners, Baseline Ventures, Threshold Ventures, Scale Venture Partners, Owl Rock Capital, Next Equity Partners, Heavybit and Harrison Metal Capital.

CircleCI is an Equal Opportunity and Affidavit Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

United States Base Pay Range

$153,000—$191,000 USD

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

About CircleCI

CircleCI is the world’s largest continuous integration/continuous delivery (CI/CD) platform, and the hub where code moves from idea to delivery. As one of the most‑used DevOps tools - processing more than 3 million jobs a day - CircleCI has unique access to data on how the most effective engineering teams work, and the tools to help software companies successfully leverage the power of AI into their commercial applications. Companies like Hinge, HuggingFace, and Samsung use us to improve engineering team productivity, release better products, and get to market faster.

Founded in 2011 and headquartered in downtown San Francisco with a global, remote workforce, CircleCI is venture‑backed by Base10, Greenspring Associates, Eleven Prime, IVP, Sapphire Ventures, Top Tier Capital Partners, Baseline Ventures, Threshold Ventures, Scale Venture Partners, Owl Rock Capital, Next Equity Partners, Heavybit, and Harrison Metal Capital.

CircleCI is an Equal Opportunity and Affidavit Action employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.