Senior Solutions Engineer

CV in; United States; On-site; USD 180,000 - 190,000; Full time

Benefits offered by this job

Healthcare coverage

Wellness programs

Paid time off

Job summary

Acquia is seeking a Senior Solutions Engineer to join our Pre-sales team. You will serve as a technical advisor, translating client needs into tailored Drupal-based solutions on the Acquia Cloud Platform and guiding engagements from qualification to delivery.

You will collaborate with Sales, Engineering, and Product to craft compelling proposals, conduct scoping and estimations for enterprise apps, and relay customer feedback to shape the roadmap. Remote-friendly, US-wide.

Qualifications

• Bachelor’s degree in a technical field; CS/IT preferred.
• 1–3 years in a customer-facing role, with emphasis on sales/pre-sales.
• Familiarity with SaaS, Drupal, and cloud architectures.
• Strong communication and problem-solving abilities.

Responsibilities

• Understand Acquia products and value propositions.
• Gather customer requirements to tailor solutions.
• Develop and present solution proposals and presentations for customers.
• Coordinate scoping and estimation for Drupal-based enterprise solutions.
• Relay customer feedback to product development and ensure seamless handover to delivery teams.

Skills

Strong analytical skills

Excellent verbal and written沟通能力

Education

Bachelor's degree in a technical field

Tools

Drupal

CRM systems

Cloud architectures

Job description

# Senior Solutions EngineerAcquiaRemote (United-States)Today## Continue with your CVPDF, Word, or image. Under 10MB.Apply now## Job descriptionSenior Solutions Engineer at Acquia.### About the roleAcquia is on the lookout for a Senior Solutions Engineer to join our Pre-sales team. In this pivotal role, you will serve as a technical advisor, collaborating closely with potential clients to craft tailored solutions that align with their business objectives. As a vital link between our business development and engineering teams, you will assist sales professionals in effectively positioning Acquia's offerings while relaying customer insights back to our product development teams. This role is ideal for those eager to deepen their understanding of the Acquia Cloud Platform and provide expert guidance to future clients.### Key facts**Location:** Not specified**Engagement:** Full-time### What you'll do* Acquire an extensive understanding of Acquia's suite of products, solutions, and their unique value propositions.* Collaborate with prospective customers to gather their specific business requirements, enabling you to recommend the most suitable Acquia solutions.* Develop and present detailed solution proposals, presentations, and other forms of communication tailored for customers.* Conduct research, scoping, and estimation for Drupal-based solutions intended for enterprise-grade applications.* Address competitive challenges within accounts, effectively communicating Acquia's core values and advantages to potential clients.* Ensure a seamless transition from the sales process to project delivery by briefing the relevant teams on the proposed solution design.* Participate in customer meetings, fostering strong relationships with partners and prospects through effective communication.* Work alongside the product team to relay customer feedback and influence the future direction of product development.* Engage in continuous learning to become an expert in the Acquia Cloud Platform, enhancing your ability to provide trusted advice.* Maintain a proactive approach to problem-solving, leveraging technology to meet customer needs and streamline processes.### Requirements* A Bachelor's degree or equivalent in a technical field, with a strong preference for Computer Science, IT, or Information Services.* Between 1 to 3 years of experience in a customer-facing role, with a strong emphasis on prior experience in sales or a pre-sales environment.* Familiarity with Software as a Service (SaaS) companies, and a solid understanding of Drupal and cloud architectures.* A genuine passion for web technologies and open-source development, demonstrating a commitment to innovation.* Strong analytical skills, enabling you to understand and interpret customer needs effectively.* Excellent verbal and written communication abilities, capable of articulating complex technical concepts to diverse audiences, including C-level executives.* Proven ability to work under pressure and manage multiple projects simultaneously in a fast-paced environment.* A collaborative mindset, with a willingness to learn and adapt in a team-oriented atmosphere.### Nice to have* Previous experience working in a technology-focused sales environment, particularly within the SaaS industry.* Exposure to agile methodologies and familiarity with project management tools.* Understanding of digital marketing strategies and how they relate to customer engagement.* Experience with AI tools and their application in enhancing workflow and productivity.### Skills & tools* Proficiency in using presentation software and tools for creating compelling visual communications.* Familiarity with customer relationship management (CRM) systems to track interactions and manage sales pipelines.* Knowledge of Drupal and its ecosystem, including modules and best practices.* Basic understanding of cloud infrastructure and deployment models.* Strong problem-solving skills, with a focus on technical solutions that meet customer needs.* Excellent interpersonal skills to build rapport with clients and internal teams alike.### Practical notes* Acquia offers a competitive salary range for this position, with compensation between $180,000 and $190,000 USD, commensurate with experience and qualifications.* This role may include variable compensation based on performance metrics and team goals.* Acquia is committed to fostering a diverse and inclusive workplace, welcoming applicants from all backgrounds and experiences.* As part of our commitment to employee well-being, we provide comprehensive benefits, including healthcare coverage, wellness programs, and generous paid time off policies.At Acquia, we empower some of the most ambitious brands to create meaningful digital experiences. Our Digital Experience Platform (DXP), built on open-source Drupal, enables organizations to quickly develop and deploy digital products that resonate with their customers and drive conversions. With our headquarters located in Boston, MA, we are recognized as a Great Place to Work-Certified company and are consistently ranked among the top software companies globally.Joining Acquia means becoming part of a forward-thinking organization that values innovation and the potential of technology. We are looking for individuals who are eager to learn, adapt, and grow alongside a global team dedicated to pushing the boundaries of what's possible. If you are ready to take your career to the next level and contribute to exciting projects that shape the future of digital experiences, we encourage you to apply and explore the opportunities that await you at Acquia.