Senior Solutions Engineer

Webhosting; Northern (KY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Healthcare coverage

Wellness programs

Parental leave

Recognition programs

Job summary

Acquia is seeking an experienced Solutions Engineer to join our Pre-sales team. You will act as a technical advisor and evangelist, working with prospective customers to develop strong technical solutions that map to their business needs.

You will serve as a key conduit between our business development team and our engineers, helping sales staff position Acquia’s solutions while bringing customer feedback back to our product development teams.

Qualifications

• 1–3 years in a customer-facing role; pre-sales experience preferred.
• Experience at a SaaS company or with Drupal and cloud architectures.
• Passion for web and open-source development.

Responsibilities

• Develop deep knowledge of Acquia’s products, solutions, and value propositions.
• Gather customer business needs to tailor solutions with Acquia products.
• Create solution proposals and customer communications.
• Research and estimate Drupal solutions for enterprise-grade apps.
• Engage with product teams to drive requests and influence roadmap.
• Lead or participate in customer meetings and maintain relationships.

Skills

Pre-sales

Technical advisor

Cloud architectures

Drupal/Open-source

Customer-facing communication

Education

B.S. or similar technical degree (CS preferred)

Tools

Drupal

Job description

Career Exploration at Acquia

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in Boston, MA, Acquia is a Great Place to Work-CertifiedTM company, is listed as one of the world’s top software companies by The Software Report, and is positioned as a market leader by the analyst community. We are Acquia. We are building for the future and we want you to be a part of it!

Our recruitment process is designed to empower you in making the most informed decisions. Acquia is committed to providing an inclusive, transparent, efficient, and educational interview experience that cultivates exploration into career opportunities at Acquia

You will discover the opportunity to grow your career here and learn from a global team that empowers you to exceed boundaries and achieve the extraordinary.

Job Summary

Acquia is seeking anSolutions Engineerto join ourPre-sales team. In this role, you will act as a technical advisor and evangelist, working with prospective customers to develop strong technical solutions that map to their business needs. You will serve as akey conduit between our business development team and our engineers, helping sales staff position Acquia’s solutions while bringing customer feedback back to our product development teams. As an associate-level professional, you will focus onlearning and becoming an expertin the Acquia Cloud Platform, ensuring you can provide trusted advice and expertise to our future clients.

Key Responsibilities

• Develop a deep knowledgeof Acquia’s products, solutions, and value propositions.
• Gather customer business needsto tailor the right solution with Acquia products to help the customer succeed.
• Create solution proposals, presentations,and other customer communications.
• Research, scope, and estimateDrupal solutions for enterprise-grade applications.
• Combat competitive threatsin accounts and educate potential customers on Acquia’s key values and benefits.
• Facilitate a smooth transition from sales to deliveryby orienting the appropriate teams to the solution design.
• Lead or participate in customer-facing meetingsand maintain excellent relationships with partners and prospects.
• Engage with the product teamto drive customer requests and influence the product roadmap.

Required Education and Experience

• B.S. or similar technical degree, with a strong preference forComputer Science, IT, or Information Services.
• 1-3 years of working experiencein a customer-facing role; previous experience in sales or a pre-sales environment is highly preferred.
• Experience at a SaaS company, or familiarity withDrupaland cloud architectures.
• Passion for the web and open-source development.

Desired Skills and Attributes

• Loves technology and problem solving, with a desire to go in-depth on technical solutions.
• Excellent communication and interpersonal skills, with the ability to present technical concepts to both small and medium-sized audiences, includingC-level executives.
• Demonstrates good questioning techniquesand effective interpretation skills to understand customer use cases and challenges.
• Willingness to learnand collaborate with AI tools to enhance processes and achieve goals.
• Ability to multitaskin a fast-paced environment and work effectively as a team player on complex projects.

We are an organization that embraces innovation and the potential of AI to enhance our processes and improve our work. We are always looking for individuals who are open to learning new technologies and collaborating with AI tools to achieve our goals.

Acquia is proud to provide best-in-class benefits to help our employees and their families maintain a healthy body and mind. Core Benefits include:

• competitive healthcare coverage
• wellness programs
• take it when you need it time off
• parental leave
• recognition programs
• and much more!

Final compensation will be commensurate with your experience and will be determined by a variety of factors, including city of residence, relevant skillset, and job-related knowledge. This role is also eligible for variable compensation.

Acquia is an equal opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veterans status or any other protected status or characteristic under federal, state or local law unrelated to the ability to perform the job.