Senior Solutions Engineer

Andela; United States; Remote; USD 140,000 - 180,000; Full time

Job summary

Andela is building a modern Sales Engineering function that helps customers solve complex technology and organizational challenges across Talent Solutions, AI Solutions, and Learning Assessment Solutions. As a Senior Solutions Engineer, you will serve as a technical partner to customers, Sales, and Delivery.

You\'ll lead discovery, translate ambiguous business needs into technical and delivery requirements, shape solutions across Andela\'s portfolio, and help ensure that what we sell can be

Responsibilities

• Lead technical discovery and qualification with business and technical stakeholders to understand customer objectives, environments, constraints, capabilities, and desired outcomes.
• Shape customer solutions by developing initial recommendations around architecture, scope, delivery model, team structure, technical requirements, timelines, risks, and dependencies.
• Work across Andela's full portfolio, identifying when customer needs are best addressed through Talent Solutions, AI Solutions, Learning Assessment Solutions, or a combination.
• Bring technical depth to the sales process, including architecture discussions, technical presentations, demonstrations, workshops, prototypes, proposals, and RFPs.
• Partner closely with Delivery and specialist teams to validate proposed approaches and ensure opportunities are well-defined before commitments are mad

Job description

About Andela

At Andela, we know brilliance is evenly distributed around the world, but opportunity is not. For over 10 years, Andela has connected customers with top global, remote technical talent from over 135 countries, the majority residing in emerging markets across Africa and Latin America. As one of the world's largest talent marketplaces, Andela gives companies the flexibility to deploy qualified technologists fast - across Application Development, AI, Cloud DevOps, and Data Engineering. Andela Talent Cloud (ATC) is our platform for managing the complete global talent lifecycle. We're at the intersection of two industry transformations - one in staffing and hiring, one in software development - both accelerated by AI. We're looking for a builder who wants to own the platform at the center of it.

About the Role

Andela is building a modern Sales Engineering function that helps customers solve complex technology and organizational challenges across our three primary offerings: Talent Solutions - specialized technical expertise that works as part of the customer’s team. AI Solutions - managed delivery and repeatable solutions where Andela owns defined outcomes. Learning Assessment Solutions - assessing, training, and upskilling customer teams. As a Senior Solutions Engineer, you will serve as a technical partner to customers, Sales, and Delivery. You'll lead discovery, translate ambiguous business needs into technical and delivery requirements, shape solutions across Andela's portfolio, and help ensure that what we sell can be successfully delivered. Sales Engineering also helps improve how Andela sells. The team is developing new approaches to technical qualification, AI-assisted assessment, solution design, demonstrations, and sales tooling. This role offers the opportunity to contribute to those systems and practices while working directly on some of Andela's most complex customer opportunities. This reflects the department's broader mandate to support opportunities across Talent Solutions, AI Solutions, and Learning Assessment Solutions rather than operating within a single offering.

Key Responsibilities

• Lead technical discovery and qualification with business and technical stakeholders to understand customer objectives, environments, constraints, capabilities, and desired outcomes.
• Shape customer solutions by developing initial recommendations around architecture, scope, delivery model, team structure, technical requirements, timelines, risks, and dependencies.
• Work across Andela's full portfolio, identifying when customer needs are best addressed through Talent Solutions, AI Solutions, Learning Assessment Solutions, or a combination.
• Bring technical depth to the sales process, including architecture discussions, technical presentations, demonstrations, workshops, prototypes, proposals, and RFPs.
• Partner closely with Delivery and specialist teams to validate proposed approaches and ensure opportunities are well-defined before commitments are mad