Senior Solutions Engineer

Watchkeep; California (MO); Hybrid; USD 110,000 - 160,000; Full time

Job summary

Watchkeep seeks a Senior Solutions Engineer to own the technical integrity of complex IT solutions. You will lead discovery, assess environments, and design secure, scalable solutions across Microsoft 365, Azure, networking, and security.

This role emphasizes architectural rigor, accurate documentation, and hands-on validation before engineering hand-off. Responsibilities include producing SOWs/BOMs, validating licensing, and communicating tradeoffs to stakeholders while ensuring alignment with

Qualifications

• 5+ years in infrastructure, cloud engineering, solution architecture, project engineering, managed services, or technical consulting.
• Strong hands-on knowledge of Microsoft cloud, networking/firewalls, servers/virtualization, identity, endpoints, security, and backup.
• Proven ability to translate discovery into accurate, implementation-ready technical designs and documentation.
• Strong analytical and troubleshooting skills with exceptional attention to technical detail.
• Ability to independently research, validate, and challenge incomplete or technically unsound designs.
• Working knowledge of security frameworks such as CIS, NIST, or CMMC is a plus.

Responsibilities

• Lead technical discovery, environment assessments, audits, and site surveys.
• Design secure, supportable solutions across Microsoft 365/Azure/Entra, networking, infrastructure, identity, endpoints, security, and backup/disaster recovery.
• Identify technical debt, compatibility issues, security risks, dependencies, and lifecycle concerns.
• Produce accurate SOWs, BOMs, diagrams, labor estimates, assumptions, dependencies, and implementation plans.
• Validate licensing, compatibility, vendor configurations, quantities, and technical requirements before quoting.
• Present technical recommendations and tradeoffs to customer stakeholders.
• Lead the technical handoff to Project and Field Engineering and resolve gaps before implementation.
• This is not a quota-carrying sales position; you own the technical integrity of the solution.

Skills

Infrastructure

Microsoft Cloud

Networking & Security

Identity & Endpoints

Backup & DR

Solution Architecture

Documentation

Troubleshooting

Tools

Microsoft 365/Azure

Azure

Job description

Education Level4 Year Degree## Description**Central & Eastern Pennsylvania | Full-time | Hybrid + customer-site travel****Design solutions that engineering can execute.**Watchkeep is looking for a **Senior Solutions Engineer with deep technical expertise** who can assess complex IT environments, identify risks and requirements, and turn discovery into accurate, implementation-ready solutions.This is a technical ownership role. You will be responsible for ensuring solutions are **well-designed, validated, accurately scoped, and ready for engineering before they are sold.****What You'll Own*** Lead technical discovery, environment assessments, audits, and site surveys.* Design secure, supportable solutions across Microsoft 365/Azure/Entra, networking, infrastructure, identity, endpoints, security, and backup/disaster recovery.* Identify technical debt, compatibility issues, security risks, dependencies, and lifecycle concerns.* Produce accurate SOWs, BOMs, diagrams, labor estimates, assumptions, dependencies, and implementation plans.* Validate licensing, compatibility, vendor configurations, quantities, and technical requirements before quoting.* Present technical recommendations and tradeoffs to customer stakeholders.* Lead the technical handoff to Project and Field Engineering and resolve gaps before implementation.**The Role**This is **not a quota-carrying sales position**. Sales owns the commercial relationship; you own the **technical integrity of the solution**.You'll have the autonomy to investigate problems, validate your recommendations, and help establish the technical standards Watchkeep uses to design and deliver customer solutions.**What We Offer**Competitive compensation and benefits, professional development and certification support, hybrid flexibility, and meaningful influence over Watchkeep's solution architecture and technical standards.Apply with your resume and tell us about **one complex solution you personally designed** - what you discovered, what you recommended, and how you validated the design before implementation.Watchkeep is an equal opportunity employer. Employment decisions are based on qualifications, merit, and business need. Reasonable accommodations are available during the hiring process.## Qualifications* 5+ years in infrastructure, cloud engineering, solution architecture, project engineering, managed services, or technical consulting.* Strong hands-on knowledge of Microsoft cloud, networking/firewalls, servers/virtualization, identity, endpoints, security, and backup.* Proven ability to translate discovery into **accurate, implementation-ready technical designs and documentation**.* Strong analytical and troubleshooting skills with exceptional attention to technical detail.* Ability to independently research, validate, and challenge incomplete or technically unsound designs.* Working knowledge of security frameworks such as CIS, NIST, or CMMC is a plus.