Senior Solutions Consultant – Insurtech & API Integrations

assured; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Equity

Healthcare plan

Unlimited PTO

Family leave

401(k) contribution

Remote work

Job summary

Assured is searching for a Solutions Consultant to own the technical narrative across named carrier accounts. You will run discovery and design deployments, embed during critical phases, and write clear defect tickets for engineering.

Collaboration with a Client Engagement Manager will ensure the carrier gets full value from our integration efforts. You will monitor account health with SQL checks on production data and handle incident management.

Qualifications

• 5 to 10 years of experience in a technical, analytical, or client facing role such as solutions engineering, technical account management, or implementation consulting, ideally at a SaaS company.
• Comfort with SQL, JSON, and APIs.
• Sharp attention to detail.
• Clear written communication.
• Some exposure to AI or machine learning powered products, and comfort learning how AI features work well enough to explain them to a carrier.
• A proactive, low ego builder's mindset, with real motivation to grow and take on more.
• P&C insurance or insurtech exposure is a plus but not required.

Responsibilities

• Run discovery and solution design for deployments and integration strategy, partnering with a Client Engagement Manager along the way.
• Embed during critical phases, including initial deployment, major expansions, and FDT opportunities.
• Own the technical narrative across your carrier accounts.
• Write defect tickets that engineering can act on directly, with clear repro steps, sample payloads, and a description of expected versus observed behavior.
• Review API payloads for mistranslations and data loss, and run smoke tests to confirm changes meet the carrier's requirements before they ship.
• Maintain versioned workflow documentation and field level mapping specs as processes and integrations evolve.
• Help monitor account health, including some SQL work against production data to track capture rates and flag anomalies before the carrier does.
• Handle internal incident management across your carriers, raising critical information and knowledge up to the Client Engagement team.
• Take on more ownership as you ramp up, picking up a growing slice of the technical relationship for one or more carrier accounts directly.

Skills

SQL

JSON

APIs

Attention to detail

Written communication

AI/ML exposure

Job description

Assured is searching for a Solutions Consultant to own the technical narrative across named carrier accounts. You will run discovery and design deployments, embed during critical phases, and write clear defect tickets for engineering.

Collaboration with a Client Engagement Manager will ensure the carrier gets full value from our integration efforts. You will monitor account health with SQL checks on production data and handle incident management.