Senior Solutions Consultant

keyfactorinc; United States; Remote; USD 140,000 - 190,000; Full time

Benefits offered by this job

Competitive time off

Global benefits

Parental leave and family-building

Wellness resources

Volunteer leave

Professional development opportunities

Monthly company-wide day off

Job summary

Keyfactor Inc. is seeking a senior professional services leader to design and deliver complex, large-scale customer engagements from a remote, US-based setting (Eastern time).

The role blends customer discovery, enterprise architecture, pre-sales collaboration, technical escalation, and mentorship for teammates. The ideal candidate will guide architecture for major projects, partner with sales on pre-sales activities, and serve as a technical escalation point while improving service delivery.

Qualifications

• Substantial experience in technical consulting, managed services, or software consulting.
• Strong understanding of networking and infrastructure fundamentals.
• Working knowledge of Active Directory Certificate Services and Federation Services, Unix/Linux, and Microsoft business applications.
• Expertise in public-key infrastructure, digital certificates, and cryptography.
• Scripting capability with Microsoft tools such as SQL and PowerShell.
• Ability to lead complex projects, influence decisions, and work across organizational functions.
• A bachelor's degree in computer science, information technology, or a related area is preferred; equivalent experience is acceptable.

Responsibilities

• Shape enterprise solution architecture and guide implementation for major projects.
• Work with customers to understand their goals and challenges, then develop appropriate technical approaches.
• Partner with sales teams on pre-sales engagements and provide informed technical guidance.
• Act as an escalation point for complex technical issues and identify implementation risks.
• Improve service delivery practices, mentor junior colleagues, and represent the team at industry events.

Skills

Technical consulting

Project leadership

Networking fundamentals

Active Directory Certificate Services

Federation Services

Unix/Linux

Public-key infrastructure

Digital certificates

PowerShell

SQL

Education

Bachelor's degree in CS/IT or related field

Job description

Role overview

Lead the design and delivery of technical solutions for complex, large-scale customer engagements. This senior professional services role combines customer discovery, enterprise architecture, pre-sales collaboration, technical escalation, and guidance for colleagues. The position is remote within the United States Eastern time zone, and applicants must be authorized to work in the United States.

Responsibilities

• Shape enterprise solution architecture and guide implementation for major projects.
• Work with customers to understand their goals and challenges, then develop appropriate technical approaches.
• Partner with sales teams on pre-sales engagements and provide informed technical guidance.
• Act as an escalation point for complex technical issues and identify implementation risks.
• Improve service delivery practices, mentor junior colleagues, and represent the team at industry events.

Requirements

• Substantial experience in technical consulting, managed services, or software consulting.
• Strong understanding of networking and infrastructure fundamentals.
• Working knowledge of Active Directory Certificate Services and Federation Services, Unix/Linux, and Microsoft business applications.
• Expertise in public-key infrastructure, digital certificates, and cryptography.
• Scripting capability with Microsoft tools such as SQL and PowerShell.
• Ability to lead complex projects, influence decisions, and work across organizational functions.
• A bachelor's degree in computer science, information technology, or a related area is preferred; equivalent experience is acceptable.

Benefits and work setup

The role is described as full-time and remote.

• competitive time off
• global benefit coverage
• parental leave and family-building support
• wellness resources
• volunteer leaveprofessional development opportunities
• monthly company-wide day off is also described, subject to change.