Senior Solutions Architect (REMOTE or HYBRID TO WORCESTER, MA)

Hanover Insurance Group, Inc.; Worcester, Northern (MA, KY); Hybrid; USD 140,000 - 185,000; Full time

Job summary

Hanover Insurance Group, Inc. seeks an Senior Solution Architect to lead enterprise-scale digital transformations in Worcester, MA, with a hybrid or remote work setup.

You will bridge business strategy and technology, delivering cloud-native, AI-enabled solutions across policy, claims, underwriting, and billing. The role requires a hands-on architect with deep P&C industry experience, strong leadership, and excellent stakeholder management.

Qualifications

• Bachelor’s degree in computer science, engineering, information systems, or related field.
• 10+ years of IT experience with 3+ years in Solution Architecture roles.
• P&C Insurance industry experience required.
• Ability to work in the US without sponsorship now or in the future.
• Proven experience leading large-scale enterprise transformation initiatives.
• Experience with distributed Agile teams.
• Strong hands-on Java-based full stack development: Java, Spring Boot, microservices, React/Angular, etc.
• Extensive experience with workflow/BPM platforms such as Pega.
• Cloud & infrastructure experience: Azure, AKS, Docker, Kubernetes; CI/CD and DevOps.
• API-led architecture, enterprise integration patterns, event-driven architectures, and messaging (Kafka, Azure Service Bus).
• Mobile & customer applications architecture experience (iOS/Android, portals, self-service).
• Generative AI: LLM apps, RAG, AI chatbots, intelligent document processing.

Responsibilities

• Define and govern end-to-end solution architecture for large-scale P&C platforms and digital initiatives.
• Partner with stakeholders to translate business needs into scalable technology solutions.
• Develop architecture roadmaps aligned with enterprise standards and business objectives.
• Lead architecture reviews, design workshops, and governance processes.
• Provide technology leadership across the software development lifecycle.

Skills

P&C Insurance domain

Solution Architecture

Cloud-native architectures

GenAI & AI-enabled solutions

Stakeholder management

Java-based Full Stack

Distributed Agile teams

Security & compliance

Education

Bachelor’s degree in CS/Engineering/IS

Tools

Java

Spring Boot

React/Angular/JS frameworks

Kubernetes

Docker

Azure (AKS)

Pega

DDD

Job description

We are seeking a highly experienced Senior Solution Architect with deep expertise in the Property & Casualty (P&C) Insurance domain to lead enterprise-scale digital transformation initiatives in our Worcester MA office in a hybrid or remote work arrangement.

POSITION OVERVIEW:

The ideal candidate willpossessstrong business and technical acumen, with a proventrack recordof designing and delivering modern insurance solutions across policy administration, claims, underwriting, billing, customer engagement, and distribution channels.

This role requires a hands-on architect who can bridge business strategy and technology execution while driving cloud-native, customer-centric, and AI-enabled solutions.

This is a full-time, exempt position.

IN THIS ROLE, YOU WILL:

Solution Architecture & Leadership

• Define and govern end-to-end solution architecture for large-scale P&C insurance platforms and digital initiatives.
• Partner with business stakeholders, product owners, and engineering teams to translate business requirements into scalable technology solutions.
• Develop architecture roadmaps aligned with enterprise architecture standards and businessobjectives.
• Lead architecture reviews, design workshops, and technical governance processes.
• Provide technology leadership throughout the software development lifecycle.

P&C Insurance Domain

• Design solutions supporting P&C insurance capabilities including:
• PolicyAdministration,Underwriting, Claims, Billing
• Agency/Broker Portals
• Customer Self-Service Platforms
• Rating and Pricing
• Regulatory and Compliance Requirements
• Collaborate with business leaders to modernize legacy insurance applications and integrate third-party insurance platforms.

Digital & Customer Experience

• Architect customer-facing web and mobile applications that improve customer acquisition, servicing, and claims experiences.
• Design omnichannel experiences integrating portals, mobile apps, CRM platforms, and contact centers.
• Ensure high availability, security, performance, and scalability across customer-facing solutions.

Cloud & Emerging Technologies

• Lead adoption of cloud-native architectures on Microsoft Azure.
• Define containerization and deployment strategies using Kubernetes.
• Evaluate and implement Generative AI (GenAI) use cases such as:
• Intelligent customer service
• Claims automation
• Knowledge assistants
• Underwriting support
• Document processing and summarization
• Drive integration strategiesleveragingAPIs, microservices, and event-driven architectures.

WHAT YOU NEED TO APPLY:

• Bachelor’s degree in computer science, Engineering, Information Systems, or related field.
• 10+ years of IT experiencewith3+ years in Solution Architectureroles.
• Property & Casualty (P&C) Insurance industry experience required.
• Must be eligible to work in the US without requiring sponsorship now or in the future (i.e Lawful Permanent Resident or US Citizen)
• Proven experience leading large-scale enterprise transformation initiatives.
• Experience working with distributed Agile teams.
• Strong hands-on experience inJava-based Full Stack Development:
  • Java
  • Spring Boot
  • Microservices Architecture
  • React, Angular, or modern JavaScript frameworks
  • Mainframe experience is a plus
• Extensive experience with workflow and BPM platforms such as Pega
• Cloud & Infrastructure
  • MicrosoftAzure Cloud
  • Azure Kubernetes Service (AKS)
  • Docker and Containerization
  • Kubernetes
  • CI/CD pipelines and DevOps practices
• Integration & APIs
  • API-led architecture
  • Enterprise Integration Patterns
  • Event-drivenarchitecture
  • Messaging platforms (Kafka, Azure Service Bus, etc.)
• Mobile & Customer Applications
  • Experience architecting and delivering:
  • Mobile applications (iOS/Android)
  • Customer self-service portals
  • Agent/Broker portals
  • Digital claims and policy servicing platforms
• Generative AI
  • Experience implementingGenerative AI solutionsusing:
  • LLM-based applications
  • RAG (Retrieval-Augmented Generation)
  • AI-powered chatbots and assistants
  • Intelligent document processing
• P&C insurance platform experience such as Guidewire, Duck Creek, Majesco, or similar.
• Experience with domain-driven design (DDD).
• Azure certifications and cloud architecture certifications.
• Experience with data and analytics platforms supporting insurance operations.
• Strong understanding of security, compliance, and regulatory requirements within the insurance industry.
• Strategic thinking and architecture leadership
• Excellent stakeholder management skills
• Strong communicationand presentation abilities
• Problem-solving and analytical mindset
• Ability to influence executive and technical teams
• Mentorship and technical leadership