Senior Solutions Architect & Enablement Lead

Sony Music Entertainment; Los Angeles (CA); On-site; USD 125,000 - 140,000; Full time

Benefits offered by this job

Medical, dental, vision

401K + employer matching

Identity protection program

Job summary

Sony Music Entertainment is seeking a Senior Business Solutions Specialist to partner with a portfolio of business units across the US and international markets, owning the full solution lifecycle from discovery through delivery while mentoring a growing NYC Specialist team.

You will lead discovery, define requirements, and build automated workflows supporting label, marketing, and release operations, including data migrations and integrations with internal Sony systems.

Qualifications

• 5-8+ years in business/systems analysis, solutions consulting, or enterprise no-code/low-code platform administration.
• Demonstrated ability to run point independently with senior business stakeholders.
• Strong requirements-gathering, process-mapping, and documentation skills.
• Experience with data migrations.
• Comfortable managing multiple concurrent projects and business units.
• Extensive AI experience using Claude Cowork, ChatGPT Work, Google Gemini.
• Basic scripting, SQL, or automation-logic familiarity.
• Tool-agnostic and adaptable to learning new platforms as workflows expand.
• Experience leading change adoption or user enablement efforts within a business function.
• Comfortable defining measures of success and using data to evaluate outcomes.

Responsibilities

• Serve as the primary point of contact for your assigned business units.
• Run discovery, scoping, and requirements-gathering sessions independently.
• Build and maintain business systems, automations, and workflows supporting label, marketing, and release operations.
• Write specs and requirements for integrations with internal Sony Music systems.
• Lead data migrations for assigned business units.
• Test solutions with end users and incorporate feedback quickly.
• Share best practices with the broader team, contributing repeatable patterns and playbook content to support other junior Specialists.
• Escalate architecture/platform-level questions to the Architect.
• Identify opportunities to centralize and standardize workflows across assigned BUs.
• Lead enablement and change-adoption efforts within your portfolio - training business users to use AI tools to solve recurring problems.
• Define success metrics for initiatives in your portfolio and use adoption/usage data to evaluate outcomes and guide iteration.
• Ensure initiatives align with governance, privacy, security, and compliance requirements, partnering with the Architect and relevant stakeholders.

Skills

Requirements gathering

Data migrations

AI experience

Scripting/SQL basics

Stakeholder management

No-code/low-code

Change enablement

Governance/compliance

Tools

Claude Cowork

ChatGPT Work

Google Gemini

Airtable

Job description

Sony Music Entertainment is seeking a Senior Business Solutions Specialist to partner with a portfolio of business units across the US and international markets, owning the full solution lifecycle from discovery through delivery while mentoring a growing NYC Specialist team.

You will lead discovery, define requirements, and build automated workflows supporting label, marketing, and release operations, including data migrations and integrations with internal Sony systems.