Remote Cloud Solutions Engineer (Pre-Sales)

salesforce.com, inc.; Boston (MA); Hybrid; USD 110,000 - 150,000; Full time

Job summary

Salesforce.com, inc. in Boston, MA is seeking a Solution Engineer to support cloud offerings and verticals, collaborating with customers and internal teams to deliver business value across the customer lifecycle.

The role emphasizes demonstrating technical and sales skills, gathering business requirements, and delivering tailored solutions. Travel may be required based on territory alignment and region.

Qualifications

• B.S., M.S., or PhD in Computer Science, Software Engineering, or MIS.
• Knowledge of related applications, relational databases, and web technology.
• Strong oral, written, presentation, collaboration, and interpersonal communication skills.
• Ability to work as part of a team to solve technical problems in varied political environments.
• Minimum of 4 years of professional experience.

Responsibilities

• Align innovative strategies to technology solutions within complex accounts; partner with clients and internal teams to drive consensus on multi-product solutions across Salesforce product lines.
• Engage in business development, operations, IT strategies, and executive-level product demonstrations; act as a trusted advisor to drive innovative solutions and improve business performance.
• Define problems, assess opportunities, and recommend practical next steps using research and business assessment capabilities.
• Facilitate client decision-making by evaluating solution options and guiding governance and decision frameworks that deliver long-term value.
• Demonstrate connected experiences through software demonstrations and rapid prototyping; deliver executive-level demonstrations and develop future-state customer journey strategies and IT roadmaps.
• Assist with discovery, analysis, and the recommendation of strategic solutions by delivering transformational pitches based on live product demonstrations across Salesforce technologies.
• Discover and articulate customer business needs, position Salesforce solutions to achieve objectives, and present customized demonstrations to multiple personas.
• Convey understanding of the customer's architecture as it relates to Salesforce solutions; lead cross-functional solutions guides aligned to opportunity strategy.
• Develop and deliver the customer experience story enabled by Salesforce technologies; participate in product, sales, and certification trainings to maintain knowledge.
• Travel may be required based on territory alignment and region.

Skills

Communication skills

Presentation skills

Collaboration

Interpersonal skills

Education

Bachelor's/Master's/PhD in CS/SE/MIS

Tools

Relational databases

Web technologies

Job description

Salesforce.com, inc. in Boston, MA is seeking a Solution Engineer to support cloud offerings and verticals, collaborating with customers and internal teams to deliver business value across the customer lifecycle.

The role emphasizes demonstrating technical and sales skills, gathering business requirements, and delivering tailored solutions. Travel may be required based on territory alignment and region.