Senior Solution Consultant

Docusign; United States; Remote; USD 120,000 - 190,000; Full time

Benefits offered by this job

Remote work

Significant travel across the United S

Job summary

DocuSign is seeking an Enterprise SaaS pre-sales professional to support major accounts by translating complex customer processes into practical cloud solutions. This consultative, customer-facing role blends discovery, solution design, demonstrations, and sales partnership to deliver high-value outcomes.

You will work across territories, map information flows to platform capabilities, and craft technical materials to support opportunities while collaborating with sales on revenue plans.

Qualifications

• 5+ years of pre-sales experience with mid-market or enterprise SaaS solutions.
• Strong verbal and written communication across organizational levels.
• Experience creating technical materials such as workflows, proposals, SOWs, RFPs, and RFIs.
• Willingness to travel roughly 45%+ as business needs require.

Responsibilities

• Investigate business problems and requirements across defined territory and accounts.
• Map customer systems and workflows to platform capabilities.
• Build confidence in recommendations with tailored demos and technical discussions.
• Explain proposed solutions to stakeholders and guide long-term approach.
• Partner with sales on revenue plans and contribute product expertise throughout the lifecycle.
• Promote secure e-signature practices and share relevant certifications.

Skills

Pre-sales experience

Communication skills

Demonstrations (virtual/in-person)

Technical materials creation

Education

Bachelor’s degree or equivalent

Job description

Role overview

Support enterprise and major-account sales by translating complex customer processes, systems, and business goals into practical cloud-software solutions. This consultative, customer-facing role blends discovery, solution design, demonstrations, technical communication, and sales partnership to produce secure, durable, high-value outcomes.

Responsibilities

• Investigate business problems and requirements across a defined territory and account portfolio.
• Map customer systems, information flows, and operational needs to suitable platform capabilities.
• Build confidence in recommendations through tailored demonstrations, technical discussions, workflow designs, process diagrams, and RFP/RFI responses.
• Explain proposed solutions clearly to stakeholders and guide them toward an appropriate long-term approach.
• Partner with sales on revenue plans while contributing product expertise throughout the opportunity lifecycle.
• Promote secure electronic-signature practices and share methods, processes, and relevant certifications.

Requirements

• At least 5 years of pre-sales experience with mid-market or enterprise SaaS solutions.
• Bachelor’s degree or equivalent relevant professional experience.
• Strong verbal and written communication skills with the ability to work across organizational levels.
• Demonstrated ability to deliver software demonstrations both virtually and in person.
• Experience creating technical business materials such as workflow diagrams, proposals, statements of work, RFPs, and RFIs.
• Willingness to travel approximately 45% or more as business needs require.

Nice to have

• Eight or more years of enterprise cloud-SaaS pre-sales experience.
• Familiarity with ERP, CRM, ECM, web services, SOAP or REST APIs, HTML, XML, structured data, and electronic-signature concepts.
• Experience with integrations, web-based solutions, or complex business-process environments.

Benefits and work setup

• Virtual or remote position with significant travel across the United States.