Senior Solution Architect - ServiceNow Remote

Cognizant; Broomfield (CO); Remote; USD 130,000 - 160,000; Full time

Job summary

A leading company is seeking a Senior Solution Architect specializing in ServiceNow to provide mentorship and technical leadership. This role involves guiding teams, ensuring quality in technical solutions, and collaborating with clients to meet business needs. The ideal candidate will have substantial experience in ServiceNow and ITIL, along with a strong educational background in IT.

Benefits

Medical/Dental/Vision/Life Insurance

Paid Time Off

401(k) plan

Paid Parental Leave

Employee Stock Purchase Plan

Qualifications

• 4+ years working on the ServiceNow platform.
• ServiceNow Certified System Administrator and Implementation Specialist.

Responsibilities

• Lead and mentor developers to ensure high technical quality.
• Educate clients and collaborate for optimal technical solutions.

Skills

Mentorship

Technical Leadership

Integration Design

Client Collaboration

Education

Bachelor’s degree in computer science

Tools

ServiceNow

ITIL v3

Job description

EEO Statement & Accommodations

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email [e-mail] with your request and contact information.

Role: Senior Solution Architect - ServiceNow

Location: Remote

Job Description:

The Senior Solution Architect - ServiceNow is responsible for providing mentorship and thought leadership to both our client and internal resources in platform design, integration design, development standards, platform management methods, and technology strategy consulting. A Senior Solution Architect has a high-level of understanding in scripting and app development, including familiarity with web services, APIs, and mobile application design.

• Lead and mentor other developers (business, information, application, software, technology) to ensure the highest standard of technical quality. Fulfills technical designing, crafting, documenting, and presenting the integration approach of all the components of the architecture. Researches and analyzes capabilities and proposes solution alternatives that address specific business needs and product/service strategies across Business Lines.
• Educate clients and collaborate for the right technical solutions. Deliver a positive and helpful experience to clients in every interaction. Assist in the prioritization and understanding of new opportunities, crafting tools and techniques to deliver efficiently. Ensure each artifact produced, each configured technical component, and all personal interactions are of the highest quality. Acts as the final delivery point for technical decision-making within a program.

Team building:

• Build teams that can complete tasks. Provide technical mentorship and guidance to other developers/architects. Define domain-specific evaluation processes for hiring that fit market needs. Conduct interviews to screen and identify the best candidates.
• Periodically evaluate team capabilities. Define emerging skills that the team needs and identify training needs. Align resource requirements based on demand projections. Record resource training and development plans in partnership with HR.

Required Qualifications & Experience

• Bachelor’s degree in computer science, Computer Engineering, or Information Technology is helpful or other degree with significant related IT and leadership experience.
• 4+ years working on the ServiceNow platform.
• ServiceNow Certified System Administrator (CSA). ServiceNow Certified Implementation Specialist for ITSM (CIS-ITSM). Proven experience in two additional product lines outside of ITSM: Orchestration, Discovery, Project Portfolio, SecOps, Agent Intelligence, or other predictive models.
• Knowledge of ITIL v3 required, 5 years of experience in General Consulting, Service Management, and Software Development. 4+ years of multiple platform configuration. 2+ years of senior technical experience.
• Experience preferred: ITSM, ITIL v3. Certifications preferred: Certified System Administrator, Certified Application Developer, Certified Implementation Specialist.

Applications will be accepted until 22 May 2025

Salary and Other Compensation:

The annual salary for this position is between $130,000 and $160,000, depending on experience and other qualifications of the successful candidate.

Medical/Dental/Vision/Life Insurance. Paid holidays plus Paid Time Off. 401(k) plan and contributions. Long-term/Short-term Disability. Paid Parental Leave. Employee Stock Purchase Plan. Eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Disclaimer: The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time.