Senior Solution Architect

Optimizely; New York (NY); Remote; USD 146,000 - 248,000; Full time

Job summary

Optimizely in New York seeks a Senior Solution Architect blending deep technical knowledge with a sales focus to strengthen customer success. You will partner with the sales team to showcase the Optimizely platform, including e-Commerce and CMS, and to articulate value through technical demonstrations.

You will lead discovery workshops, define Proofs of Concept, and help customers map challenges to solutions, while staying current on market trends and product capabilities across a global

Qualifications

• Experience in digital marketing, content management, and e‑commerce.
• Strong knowledge of web development concepts and technologies.
• Solid understanding of Microsoft technologies and MVC.

Responsibilities

• Work as a collaborative member of our sales team in a pre-sales capacity.
• Act as an Optimizely product expert for the entire Optimizely platform, including e-Commerce and digital marketing (CMS).
• Develop relationships with customers/partners and seek to understand challenges, pain points, goals, and criteria for a successful web solution.
• Prepare and conduct discovery workshops, discussions, and value-based use case demonstrations along with sales team for prospects, customers, and partners.
• Define and successfully implement Proof of Concept (POC) projects where applicable.
• Assist in responses to proposals and general Q&A from a business value-add and technical capacity.
• Maintain highest level of technical and market knowledge; create thought leadership through writing, user group presentations, and Optimizely community involvement.

Skills

Digital marketing

e-Commerce

Web development

Communication

Time management

Education

Master's degree in CS/IS/MBA

Tools

.NET

Visual Studio

MVC

HTML/CSS/JS

Job description

We’re not here to add to the noise. We’re here to cut through it- with AI that actually works for marketers.

From AI-powered content creation to world-class CMS and the industry’s most trusted experimentation platform, Optimizely is the tool modern marketers actually want to use. AI-Ready. Set. Go.

10,000+ brands including H&M, PayPal, and Zoom already get it. So do Gartner, Forrester, and IDC, who consistently recognize us as leaders in MarTech.

But here’s the thing about building great products: it takes great people. Our 1,600+ Optimizers across 12 global offices are curious, collaborative, and refreshingly human. We don’t do corporate speak. We do real conversations, big ideas, and genuinely care for the work we make together.

If you want to be part of a team that’s shaping the future of marketing technology — and actually enjoys doing it — you’re in the right place.

Find us on Instagram: @optimizely

Introduction

Energetic, outgoing and passionate about technology, the Senior Solution Architect role combines detailed technical knowledge with a dedication to the sales process and customer success. The Solution Architect will support sales productivity, partner enablement, and customer evaluations by collaborating closely with product and technical teams to highlight the many ways Optimizely solutions meet customer needs.

Job Responsibilities

• Work as a collaborative member of our sales team in a pre-sales capacity
• Act as an Optimizely product expert for the entire Optimizely platform, including e-Commerce and digital marketing (CMS)
• Develop relationships with customers/partners and seek to understand challenges, pain points, goals, and criteria for a successful web solution
• Prepare and conduct discovery workshops, discussions, and value-based use case demonstrations along with sales team for prospects, customers, and partners
• Define and successfully implement Proof of Concept (POC) projects where applicable
• Assist in responses to proposals and general Q&A from a business value-add and technical capacity
• Maintain highest level of technical and market knowledge; create thought leadership through writing, user group presentations, and Optimizely community involvement

Knowledge and Experience

• Experience with digital marketing, content management, and e-Commerce.
• Solid understanding of web development, information architecture, and related concepts and technologies, with a focus on .NET technologies.
• Minimum of 5 years development experience using Microsoft technologies. Web technologies and/or MVC strongly preferred.
• Minimum of 5 years of experience working with Visual Studio.
• Basic familiarity with standard web technologies: HTML, CSS, JavaScript, etc.
• Ability to learn new products, technologies, and industry trends quickly.
• Experience with related software such as Marketing Automation, Search, SEO, DAM, PIM, ERP, or CRM is a plus.
• Strong verbal and written communication skills, with an ability to articulate key messages clearly and explain technical concepts to a non-technical audience.
• Computer Science, Computer Information Systems, or higher education preferred.
• Comfortable presenting to audiences including resources from all levels of organization: business, IT, C-level.
• Team player with the ability to work in virtual and remote teams.
• Excellent time and task management skills with ability to prioritize and adapt to re-prioritization as necessary.
• Results oriented with a commitment to quality of product and service.
• Self-motivated and creative with a natural drive to learn and pick up new challenges.
• Comfortable leading meetings to discuss and discover technical requirements.

Education

Master's of Science or Business Administration preferred or equivalent work experience. Computer Science background preffered.

Competencies

• Presenting and Public Speaking
• Supporting Coworkers
• Communicating Effectively
• Using Computers and Technology
• Serving Customers

Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Total Target Compensation range: $146,000-$248,000

Optimizely considers several factors when extending an offer, including but not limited to the role and associated responsibilities, a candidate's work experience, education/training, and key skills.

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