Senior Software Program Manager

Jobtailor; Charlotte (NC); On-site; USD 110,000 - 150,000; Full time

Job summary

Jobtailor in Charlotte, NC is seeking a Senior Project Manager to lead complex product development initiatives across engineering, UI/UX, product, marketing and operations. You will own detailed roadmaps, manage dependencies, and drive cross-functional alignment to deliver on commitments.

The role emphasizes translating technical issues for non-technical audiences, strong planning, and experience with Scrum/Agile and DevOps practices.

Qualifications

• Experience managing complex development projects through full product lifecycle.
• Ability to translate technical issues to non-technical audiences.
• Strong planning and analytical problem-solving skills.
• Familiarity with Scrum, Kanban, DevOps (CI/CD), and Waterfall.

Responsibilities

• Create and manage detailed product development plans with cross-functional teams.
• Establish schedules with dependencies and track dynamic critical path.
• Maintain risks, milestones, and priorities across the team.
• Coordinate cross-functional solutions to mitigate risks and keep commitments.
• Synthesize issues for leadership and plan mitigations.
• Plan, prioritize, and manage multiple projects simultaneously.
• Use software as a technical user to stay connected with end-to-end operations.

Skills

Project management

Subscriptions

Cloud teams

Communication

Planning

Problem solving

Agile methods

Education

B.S. in Engineering or related field

Job description

Responsibilities

• Work with Engineering (Hardware and Software), UI/UX, Product Management, Marketing, Operations, and partner vendors to create and manage detailed and comprehensive product development plans
• Establish comprehensive schedules with all dependencies, identifying the dynamic critical path as efforts progress across the full development lifecycle
• Maintain, track, and update program risks, upcoming milestones, and team priorities while ensuring cross‑functional alignment and agreement
• Coordinate and facilitate cross‑functional solutions to mitigate risks, keeping development commitments on track
• Synthesize issues in an actionable form for leadership
• Identify project constraints, their impact, and develop mitigation plans
• Plan, prioritize, and manage multiple projects simultaneously
• Use the software as a technical user to keep up a technical edge and to understand end‑to‑end operation

Requirements

• Bachelor of Science degree in Engineering or a related field
• 5+ years of experience managing complex development projects through the full product development lifecycle
• Strong background in working with subscriptions
• Strong background in working with cloud‑based teams
• Ability to translate complex technical issues to a non‑technical audience
• Strong planning and analytic problem‑solving skills
• Strong sense of ownership with a bias toward delivering results
• Experience with methodologies such as Scrum, Kanban, DevOps (CI/CD), and Waterfall