Senior Software Product Support Engineer (Remote/Hybrid)

LAM RESEARCH Corporation; Fremont (CA); Hybrid; USD 99,000 - 220,000; Full time

Job summary

LAM RESEARCH Corporation is hiring a Software Engineer in Fremont, California, to support customer-facing software activities for their Etch and Deposition products. In this role, you will troubleshoot and resolve software issues and ensure software readiness for customer deployments.

The ideal candidate will have a Bachelor's degree in a relevant engineering field and substantial experience in software troubleshooting, debugging, and customer communication. The position promotes a hybrid work model, allowing flexibility alongside collaboration.

Qualifications

• 5+ years of experience in software troubleshooting and debugging.
• Experience in customer-facing software deployments and issue resolution.
• Ability to review and understand code to identify issues.

Responsibilities

• Support and manage customer-facing software activities for Lam products.
• Investigate and resolve software and system-level issues.
• Collaborate with cross-functional teams for product readiness.

Skills

Software troubleshooting

Debugging

Root cause analysis

Customer communication

Education

Bachelor’s degree in computer engineering, electronics, or mechanical engineering

Master’s degree

Job description

LAM RESEARCH Corporation is hiring a Software Engineer in Fremont, California, to support customer-facing software activities for their Etch and Deposition products. In this role, you will troubleshoot and resolve software issues and ensure software readiness for customer deployments.

The ideal candidate will have a Bachelor's degree in a relevant engineering field and substantial experience in software troubleshooting, debugging, and customer communication. The position promotes a hybrid work model, allowing flexibility alongside collaboration.