Senior Software Product Support Engineer – Hybrid

Lam Research; Fremont (CA); Hybrid; USD 99,000 - 220,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Lam Research in Fremont, California is looking for a Software Engineer to manage customer-facing software activities for Etch and Deposition products. Responsibilities include software troubleshooting, collaboration with engineering teams for new product introductions, and creating documentation for customers. The ideal candidate holds a Bachelor's degree with over 5 years of experience in software engineering. Competitive salary range is $99,000 - $220,000 and offers hybrid work flexibility.

Qualifications

• 5+ years of experience in software engineering or 3+ years with a Master’s degree.
• Strong experience in troubleshooting and debugging complex systems.
• Working knowledge of software development fundamentals.

Responsibilities

• Support customer facing software activities for Lam Etch and Deposition products.
• Investigate, troubleshoot, and resolve software issues.
• Partner with teams to support new product introductions.
• Create and execute test plans for validation.
• Participate in technical and program reviews.
• Drive effective customer communication for software documentation.

Skills

Software troubleshooting

Debugging

Root cause analysis

Customer facing deployments

Communication skills

Education

Bachelor’s degree in computer engineering, Electronics, or Mechanical Engineering

Master’s degree

Job description

Lam Research in Fremont, California is looking for a Software Engineer to manage customer-facing software activities for Etch and Deposition products. Responsibilities include software troubleshooting, collaboration with engineering teams for new product introductions, and creating documentation for customers. The ideal candidate holds a Bachelor's degree with over 5 years of experience in software engineering. Competitive salary range is $99,000 - $220,000 and offers hybrid work flexibility.