Senior Software License & Order Fulfillment Specialist

Drive Capital; Campbell (CA); On-site; USD 120,000 - 170,000; Full time

Job summary

VAST Data is seeking a Senior Software Order Fulfillment & Licensing Specialist to own software order execution and resolve complex licensing and system configuration changes. This senior IC role requires strong analytical skills, sound judgment, and the ability to work independently in a fast-paced environment.

You will collaborate with Sales, Customer Support, Finance, IT, and Order Fulfillment to drive issues from identification to resolution, maintain accurate records across Salesforce and

Qualifications

• 5+ years in order management or licensing operations.
• Investigate issues and drive resolution with limited direction.
• Strong analytical skills; understand orders, configurations, entitlements.
• Experience managing software licenses or entitlements.
• ERP or order management systems experience.
• Excel for data analysis and reconciliation.
• Clear written and verbal communication.
• Prioritize competing demands under time pressure.

Responsibilities

• Own software orders from validation through license fulfillment with accuracy.
• Validate products, quantities, terms, and fulfillment requirements.
• Manage backlog, identify blockers, coordinate stakeholders.
• Maintain records across Salesforce, NetSuite, and related systems.
• Evaluate license changes including transfers and updates.
• Assess impact on entitlements, installation records, and invoicing.
• Coordinate with Sales, Support, Finance, IT, and Order Fulfillment.
• Document approvals and create audit trails.

Skills

Order management

Software licensing

ERP systems

Salesforce

NetSuite

Excel

Data analysis

Problem solving

Cross-functional collaboration

Documentation

Tools

Salesforce

NetSuite

License provisioning platforms

Job description

VAST Data is seeking a Senior Software Order Fulfillment & Licensing Specialist to own software order execution and resolve complex licensing and system configuration changes. This senior IC role requires strong analytical skills, sound judgment, and the ability to work independently in a fast-paced environment.

You will collaborate with Sales, Customer Support, Finance, IT, and Order Fulfillment to drive issues from identification to resolution, maintain accurate records across Salesforce and