Senior Software Engineer - Real-Time Dialer & AI Systems

re-zoo-me; Austin, Northern (TX, KY); Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Flexible Vacation Policy

30+ paid holidays annually

Meaningful stock options

Healthcare 90% coverage

Life & Disability package

Parental leave

Equipment reimbursement

Company retreats

WOO - Women Of Orum

Job summary

Orum's Engineering team plays a pivotal role in driving this vision forward. We're tackling some of the toughest challenges sales teams face, and there’s still so much to build.

The Dialer Team owns the core of Orum’s platform, powering millions of outbound calls and generating the rich conversation data that drives our product. This is a highly technical, real-time system where milliseconds impact connect rates and outcomes.

Qualifications

• Proven experience owning features or products through the full lifecycle - from discovery to release to iteration
• 6+ years of professional software development experience
• 3+ years of experience building applications with JavaScript/TypeScript
• Experience working with an RDBMS using SQL
• Deep appreciation for simple, maintainable, and well-tested code

Responsibilities

• Own core product features, from initial concept and discovery through implementation, deployment, and iterative improvement.
• Design and build scalable systems (70% backend, 30% frontend) that power real-time, high-volume workflows - such as routing calls with our event-driven SIP Softswitch or processing audio streams for advanced speech recognition.
• Collaborate cross-functionally with PMs, Designers, and Engineers to shape and deliver intuitive, performant experiences. Your input will directly influence the roadmap—we value engineering, product, and design equally.
• You are a role model for engineering excellence. Mentor and support teammates by sharing knowledge, offering feedback, and fostering a collaborative, growth-oriented environment.
• Drive technical excellence by helping define and uphold coding standards that keep our codebase clean, maintainable, and scalable.

Skills

Software development

JavaScript/TypeScript

SQL

Code quality

Job description

Orum's Engineering team plays a pivotal role in driving this vision forward. We're tackling some of the toughest challenges sales teams face, and there’s still so much to build.

The Dialer Team owns the core of Orum’s platform, powering millions of outbound calls and generating the rich conversation data that drives our product. This is a highly technical, real-time system where milliseconds impact connect rates and outcomes.