Senior Software Engineer II

Wide Eye; Northern (KY); Hybrid; USD 105,000 - 130,000; Full time

Benefits offered by this job

Unlimited PTO

Employer-paid health insurance

401k/Safe Harbor contributions

Paid parental leave

Professional development budget

Job summary

Wide Eye is seeking a Senior Software Engineer II for a full-time remote role within the United States. You will lead maintenance engagements, own client relationships, and mentor engineers to deliver secure, high-performance digital platforms.

Preferred background includes modern WordPress development, CI/CD pipelines, and DevOps proficiency. You will collaborate with cross-functional teams to drive social impact and scalable solutions for long-term clients.

Qualifications

• Minimum 5 years experience in web development.
• Minimum 2 years experience in a client-facing role within an agency setting.
• Demonstrated experience mentoring or leading other engineers.
• Extensive experience with modern WordPress development, including custom block development and headless architectures.
• Strong knowledge of SysAdmins and DevOps: Web Servers, DNS, CDNs, Security Management, performance optimization.
• Experience utilizing and establishing AI-driven workflows.
• Proven track record in building, maintaining, and deploying applications using CI/CD pipelines (Webpack, Docker, Lando, GitHub Actions) and hosting platforms (WP Engine, Pantheon, or equivalent).
• Extensive experience with responsive development and progressive enhancement.
• Strong working knowledge of Figma
• Strong understanding of accessibility, modern web design principles, user experience, and information architecture.
• Excellent verbal and written communication skills, with the ability to convey complex technical concepts to both technical and non-technical audiences.
• Proven ability to manage time, balance multiple client relationships, and prioritize under pressure.
• Excellent attention to detail
• Passion and pride in your work

Responsibilities

• Serve as the technical lead and primary technical advocate for clients within working group.
• Own the ongoing technical relationship with clients, providing strategic technical guidance, proactive maintenance, and rapid response during high-stakes periods.
• Develop and maintain websites utilizing modern WordPress and other CMS solutions.
• Develop front-end experiences and back-end solutions using modern best-practices in web technologies.
• Proactively identify technical issues, performance optimizations, security vulnerabilities, and strategic improvements for client projects.
• Integrate third-party tools, APIs, and CRMs.
• Implement content migration processes and techniques.
• Troubleshoot and solve complex technical bugs/challenges under time-sensitive conditions.
• Lead client trainings, prepare documentation, and ensure knowledge transfer for client teams.
• Provide technical feedback and guidance throughout the project lifecycle, including design review, scope estimates, sprint planning, and code review.
• Mentor and provide technical guidance to engineers within working group.
• Coordinate task assignments and priorities with project managers to ensure efficient delivery and client satisfaction.
• Conduct code reviews and support quality standards for the engineering team.
• Support onboarding and skill development for new team members and freelancers.
• Foster a collaborative team environment focused on continuous improvement and knowledge sharing.
• Serve as an escalation point for complex technical challenges, particularly within working group.

Skills

Web development

Client-facing

Mentorship

WordPress development

DevOps & SysAdmins

AI-driven workflows

CI/CD pipelines

Accessibility & UX

Effective communication

Time management

Attention to detail

Collaboration

Tools

WordPress

Webpack

Docker

Lando

GitHub Actions

WP Engine

Pantheon

Job description

Wide Eye is an award-winning brand and digital design agency dedicated to propelling purpose-driven organizations forward. We partner with visionary leaders, nonprofits, campaigns, and socially conscious companies to deliver branding, design, and digital experiences that drive real impact. Our team thrives on creativity, collaboration, and pushing the boundaries of what design can do for good.

Why You’ll Love Working With Us

We’re fortunate to do work that matters — collaborating every day with organizations and leaders driving culture, policy, and social change. Our team holds itself to high standards of creativity, collaboration, and excellence, knowing our clients count on us to deliver impact. This isn’t just a job — it’s a chance to use your skills for good, alongside people who care deeply about making a difference.

The Role

We are seeking a motivated, experienced Senior Software Engineer II for a full-time remote position (within the United States). This individual will serve as the technical lead and trusted technical advocate for our maintenance and long term clients, ensuring their digital platforms remain performant, secure, and strategically aligned with their goals.

The successful applicant will own the technical relationship with these clients, lead a team of engineers dedicated to retainers and maintenance work, and contribute to the strategic growth of our long-term engagements. The role will contribute to capacity, work collaboratively with management on organizational initiatives, and have opportunities to mentor direct reports. Applicants must have advanced knowledge of web development, content management systems, proven client-facing communication skills, demonstrated mentorship abilities, and an interest in social impact.

Reporting Structure

This position reports to the Director of Engineering. The role is primarily focused on billable project work with some management responsibilities for engineers within the working group.

What You’ll Be Doing

Core Responsibilities

• Serve as the technical lead and primary technical advocate for clients within working group
• Own the ongoing technical relationship with clients, providing strategic technical guidance, proactive maintenance, and rapid response during high-stakes periods (election cycles, campaign launches, advocacy pushes)
• Develop and maintain websites utilizing modern WordPress and other CMS solutions
• Develop front-end experiences and back-end solutions using modern best-practices in web technologies
• Proactively identify technical issues, performance optimizations, security vulnerabilities, and strategic improvements for client projects
• Integrate third-party tools, APIs, and CRMs
• Implement content migration processes and techniques
• Troubleshoot and solve complex technical bugs/challenges under time-sensitive conditions
• Lead client trainings, prepare documentation, and ensure knowledge transfer for client teams
• Provide technical feedback and guidance throughout the project lifecycle, including design review, scope estimates, sprint planning, and code review
• Mentor and provide technical guidance to engineers within working group
• Coordinate task assignments and priorities with project managers to ensure efficient delivery and client satisfaction
• Conduct code reviews and support quality standards for the engineering team
• Support onboarding and skill development for new team members and freelancers
• Foster a collaborative team environment focused on continuous improvement and knowledge sharing
• Serve as an escalation point for complex technical challenges, particularly within working group

Sales & Strategic Growth Responsibilities

• Partner with the Director of Engineering and account leadership to retain and grow long-term clients
• Contribute to proposals, scope estimates, and sales conversations
• Identify opportunities for expanded engagements, addendums, and strategic technical initiatives with current clients
• Provide technical expertise during discovery calls and client presentations
• Collaborate with cross-functional teams (design, strategy, project management) to deliver integrated solutions that drive client success
• Contribute to the development of service offerings, processes, and best practices

What You Bring

Experience / Qualifications

• Minimum 5 years experience in web development
• Minimum 2 years experience in a client-facing role within an agency setting
• Demonstrated experience mentoring or leading other engineers
• Extensive experience with modern WordPress development, including custom block development and headless architectures
• Strong knowledge of SysAdmins and DevOps: Web Servers, DNS, CDNs, Security Management, performance optimization
• Experience utilizing and establishing AI-driven workflows
• Proven track record in building, maintaining, and deploying applications using CI/CD pipelines (Webpack, Docker, Lando, GitHub Actions) and hosting platforms (WP Engine, Pantheon, or equivalent)
• Extensive experience with responsive development and progressive enhancement
• Strong working knowledge of Figma
• Strong understanding of accessibility, modern web design principles, user experience, and information architecture
• Excellent verbal and written communication skills, with the ability to convey complex technical concepts to both technical and non-technical audiences
• Proven ability to manage time, balance multiple client relationships, and prioritize under pressure
• Excellent attention to detail
• Passion and pride in your work

Bonus Points

• Experience supporting clients during high-stakes political campaigns or election cycles
• Experience with CRMs and advocacy tools such as ActionKit, Action Network, Bonterra/EveryAction, Salesforce, etc.
• Experience with PHP performance tracing and debugging
• Familiarity with SSO/SAML and membership portals

What We Offer

Salary range: $105K - $130K plus benefits

Benefits: Unlimited PTO, 100% employer-paid health insurance, 401k/Safe Harbor contributions, paid parental leave, annual professional development budget, and more.

Wide Eye promotes diversity of thought, culture, and background which connects the Wide Eye team. We are committed to building a diverse, equitable, and inclusive workplace. We strongly encourage candidates from historically excluded communities to apply. We believe that your lived experience is a valuable asset in helping our clients create meaningful change in the world.

Wide Eye is proud to be an Equal Opportunity Employer. We are committed to building a diverse and inclusive workplace for all. We do not discriminate on the basis of race, ethnicity, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and/or related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance.

Looking for a career making a difference in the world?