Senior Software Engineer, Go & Kubernetes (Remote)

Upboundext; Seattle (WA); On-site; USD 140,000 - 210,000; Full time

Job summary

Upbound is hiring a Senior Software Engineer to help build and operate Upbound Spaces, the multi-control-plane management software at the heart of the Upbound Platform. You will work on production-scale cloud services and multi-tenant environments, integrating with the Kubernetes API using Go.

Based in the Seattle area or Bay Area, this role emphasizes reliability, observability, incident response, and collaboration with open-source projects.

Qualifications

• Experience operating production cloud services at scale.
• Strong debugging skills across distributed systems with observability tools.
• Experience building and operating controllers that interact with the Kubernetes API server.
• Comfortable working directly with customers to understand, reproduce, and resolve complex technical issues.
• Take responsibility and ownership for solving problems, especially during incidents.
• Demonstrate excellence in your work and improve the operational posture of systems.

Responsibilities

• Actively build and operate Upbound Spaces in production, troubleshooting and resolving issues across multi-tenant SaaS environments, and contributing to Upbound's open-source projects, including Crossplane.
• Take ownership of building features in high demand by Upbound's customers and deliver new functionality.
• Investigate and debug complex issues in customer environments, including multi-control plane scenarios, resource reconciliation problems, and performance bottlenecks.
• Communicate through thoughtful and thorough design documents for new initiatives and detailed post-incident reviews that drive system improvements.
• Support the full project lifecycle for highly scalable and reliable services running in a cloud environment – discovery, analysis, architecture, design, review, documentation, building, migration, automation, deployment, production-readiness, and ongoing operational support.
• Write and maintain Go code that interfaces with the Kubernetes API, such as operators, controllers, add-ons, etc., with a focus on observability, debuggability, and operational excellence.
• Deploy, manage, and troubleshoot our Kubernetes services in production, using metrics, logs, and traces to identify and resolve issues quickly.
• Build and maintain operational tooling for debugging customer environments, analyzing control plane health, and automating incident response.
• Author documentation, user guides, runbooks, and blog posts to support and promote new features that you release.
• Support the software release cycle for Spaces self-hosted distributions, including diagnosing issues in customer-managed deployments.
• Participate in on-call rotation to support Upbound Cloud, responding to incidents and driving them to resolution.

Skills

Production cloud experience

Distributed systems debugging

Kubernetes API / Go

Observability tools

Customer interaction

On-call experience

Ownership & initiative

Tools

Prometheus

Grafana

OpenTelemetry

Job description

Upbound is hiring a Senior Software Engineer to help build and operate Upbound Spaces, the multi-control-plane management software at the heart of the Upbound Platform. You will work on production-scale cloud services and multi-tenant environments, integrating with the Kubernetes API using Go.

Based in the Seattle area or Bay Area, this role emphasizes reliability, observability, incident response, and collaboration with open-source projects.