Senior Software Engineer - Genesys Cloud (Hybrid)

Nationwide Mutual Insurance Company; Ohio; Hybrid; USD 76,000 - 143,000; Full time

Job summary

Nationwide Mutual Insurance Company is seeking a Senior Software Engineer focused on Genesys Cloud to design, develop, and maintain contact center solutions. The role emphasizes secure software delivery and collaboration with business partners on scalable technology platforms.

The position is hybrid, located in Columbus, OH or Des Moines, IA, with potential remote consideration based on skills and experience. Strong knowledge of Genesys Cloud and DevOps tools is preferred.

Qualifications

• Undergraduate studies in computer science, MIS, or related degree.
• Two or more years of software engineering, analysis, or related technology experience.
• Proficiency in one or more programming languages (Java, C++, Python, JavaScript) and knowledge of SDLC.

Responsibilities

• Analyze, code, configure, test, debug, document, and maintain applications according to standards.
• Apply secure software and systems engineering practices throughout the delivery lifecycle.
• Use DevSecOps practices, tooling, and techniques.
• Drive continuous improvement and learning through ongoing training and practice.
• Manage project priorities, deadlines, and deliverables.

Skills

Java

C++

Python

JavaScript

Education

Undergraduate studies in computer science, MIS, or related degree

Tools

Genesys Cloud

Harness

GitHub

Splunk

Cyara

Job description

Nationwide Mutual Insurance Company is seeking a Senior Software Engineer focused on Genesys Cloud to design, develop, and maintain contact center solutions. The role emphasizes secure software delivery and collaboration with business partners on scalable technology platforms.

The position is hybrid, located in Columbus, OH or Des Moines, IA, with potential remote consideration based on skills and experience. Strong knowledge of Genesys Cloud and DevOps tools is preferred.