Senior Software Engineer - Conversational AI (Hybrid)

Equifax Canada; Alpharetta (GA); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

401k matching

Paid time off

Online learning platform

Job summary

Equifax in Alpharetta is seeking a Senior Software Engineer with hands-on development skills to work on high-impact AI projects. You will design, build, and operate scalable conversational AI applications, architect multi-turn dialogue flows, and integrate backend services with enterprise systems.

The role requires 7+ years in software engineering, 5+ years in production code with Python/Node.js/TypeScript/Java, and experience with Google Cloud Platform, Jenkins, and Terraform.

Qualifications

• Bachelor's degree in computer science or engineering.
• 7+ years of software engineering experience building scalable, cloud-native solutions.
• 5+ years experience writing, debugging, and troubleshooting production code in mainstream languages (Python/Node.js/TypeScript/Java).
• 3+ years experience with Google Cloud Platform and basic encryption tech.
• Experience with IVR/contact center systems and conversational AI platforms.

Responsibilities

• Design, develop, and operate high-scale conversational AI applications and backend services.
• Architect multi-turn dialogue flows, state management, and routing.
• Deploy and maintain serverless webhooks, microservices, and APIs.
• Build and automate CI/CD pipelines using Jenkins for bot configurations and services.
• Implement enterprise security, identity management, and data encryption controls.
• Create scalable pipelines for data, telemetry, analytics, and knowledge stores.
• Influence architecture discussions to translate business requirements into production-ready agents.
• Collaborate with teams to integrate with enterprise databases and CRMs.

Skills

Cloud-native development

Python/Node.js/TypeScript/Java

Agile methodologies

Education

Bachelor's degree in Computer Science, Software Engineering, or equivalent experience

Tools

Google Cloud Platform

Dialogflow / AWS Lex / Azure Bot Service

Terraform

Jenkins

Kubernetes

REST/gRPC APIs

Twilio

Job description

Equifax in Alpharetta is seeking a Senior Software Engineer with hands-on development skills to work on high-impact AI projects. You will design, build, and operate scalable conversational AI applications, architect multi-turn dialogue flows, and integrate backend services with enterprise systems.

The role requires 7+ years in software engineering, 5+ years in production code with Python/Node.js/TypeScript/Java, and experience with Google Cloud Platform, Jenkins, and Terraform.